FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer.

What You Would Get To Do

FIRST is seeking a highly professional individual to work within our client’s embedded team to support with the execution of a wide range of in-person & virtual Roadshow functions, both internal and external consisting of deal and non-deal activity however not limited to. The ideal candidate for this role will have excellent communication and negotiating skills and the ability to successfully manage stakeholder relationships along with strong ability to manage a fast-paced environment. This position reports to the Global Team Leader.

Responsibilities

• Support team with venue sourcing and restaurant bookings
• Provide full administrative support to the Tokyo Roadshow desk
• Support team with database management (Plan-It) when required
• Arrange credit card authorisation for client accommodation
• Attend group events, where required and manage delegate registration
• Maintain and update the roadshow team directories for hotel sales, reception, concierge and account service contacts
• Book on-campus conference space and set up dial-ins when required
• Support team with ad hoc requests/projects
  
  

Qualifications

• Fluency in Japanese
• Flexible to work outside of normal business hours as required
• Restaurant/Hotel/Venue background preferred
• Investment Banking/Roadshow experience (not required)
• A self-starter who is motivated, proactive and always solutions-orientated
• Attention to detail/accuracy is vital
• Ability to multi-task and prioritise
• Enjoys working as part of a team and works collaboratively
• Competent with Microsoft office, particularly Word and Excel
• Good communication skills (verbal and written)
• Confident, driven and motivated to succeed
  
  

Benefits

At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth:

• Private Healthcare (Medical and Dental) from day 1
• 17 Days Annual Leave PLUS Public Holidays
• Employee Assistance Program including 24/7 support, counselling, and legal consult
• Complimentary Access to Headspace, Maven & more
• Wellness Stipend
• Personal Volunteer Day
• Life Insurance
• Enhanced Sick Pay each Year
• Mobile Phone Allowance
• Discretionary Bonus Structure
• Global Opportunities: With a presence in 7 countries worldwide including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.
  
  

FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

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