In this position you will....

be acting as the bridge between the Business and the Tech team, from spearheading client discoveries and requirement gathering for customer onboarding, to evolving the partner Backoffice for operational efficiencies, to creating internal alignment on technical solutioning

 You will be responsible for…

• Owning the team’s roadmap and backlog, ensuring work focuses on those with highest value for the organization for your squad.
• Creating clarity and alignment on deliverables within your team, across tech teams, and to clients and stakeholders.
• Conducting client discoveries on partner onboarding, creating alignment from business to technical perspective.
• Ensuring the platform domain grows in a scalable, reliable and compliant structure.
• Utilizing your deep knowledge of users and technology to define end-to-end requirements/stories that are comprehensible to developers/QA.
• Supporting troubleshooting and resolving potential issues in production environment.

 For you to be successful…

We expect you to be able to demonstrate the following key competencies  

Impactful

• Has a clear understanding of team’s objectives and aligns efforts to these.
• Empowered to be quick to act and take steps to address issues.
• Maintains commitment to achieving goals in the face of obstacles.

Communication

• Communication is specific and fact based using a style appropriate for the audience.
• Communicates clearly and actively listens to others.

Adaptable

• Handles unexpected requirements and ambiguity in a receptive and calm manner. Resilient when things don’t go to plan.
• Adapts to changes quickly, flexibly and easily.

Collaborative

• Offers support and contributes to the delivery of shared goals. Displays loyalty and trust to team.
• Builds diverse networks and cooperative key working relationships to work in partnership with others.

Literacy – Digital, Technology and Data

• Proficient and competent in navigating and using digital, data and technology tools and software applications relevant to the role.
• Able to understand, interpret, analyze and communicate data and applies these skills to derive insights and performance.

 You will require the following qualifications and skills                                                                                                             

• At least 5 years’ relevant working experience within an agile environment.
• Degree holder of computing, engineering or business-related subjects is preferred. 
• Strong understanding of software development process and technical requirements
• Outstanding stakeholder management, communication, and project management skills.
• Proven Ability to collaborate with a global team, across multiple time-zones.
• Detail-orientated with strong organizational skills
• Fluent in both written and spoken English.

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