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Guest Services Officer – Call Centre

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Guest Services Officer – Call Centre

AI翻譯由Google Translate提供,內容如有歧異,請以原文為準。

Responsibilities

  • Handle phone calls and respond to guests' inquiries in an efficient and courteous tone
  • Ensure proper working condition of the telephone switchboard and the hotel computer systems


Requirements

  • Higher Diploma or above in Hotel Management or related discipline
  • Courteous, service-oriented with pleasant personality
  • Excellent communications and interpersonal skills
  • Excellent in spoken and written English and Chinese

 

To apply for this position, please send your cover letter and resume to our Human Resources Department, New World Millennium Hong Kong Hotel, 72 Mody Road, Tsim Sha Tsui East, Kowloon or e-mail to careers@newworldmillenniumhotel.com

Successful applicants will be contacted within six weeks. All personal data collected will be treated in strict confidence and be used for recruitment purposes only.

Please visit newworldmillenniumhotel.com to discover more!

More Information

SalaryN/A (Search your salary info in SalaryCheck)
Benefit
  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Meal allowance
  • Medical plan
Job Function
Location
  • Tsim Sha Tsui
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Full-time
  • Permanent
Experience
  • 1 year - 2 years
Career Level
  • Entry level
Education
  • Degree
  • Asso. Deg or High Dip
Overview

Each day is full of opportunities to enrich the lives of our guests and colleagues, to create new experiences and to make new discoveries. With us, it’s not just a career, but a deeply rewarding journey.

New World Millennium Hong Kong Hotel is now looking for extraordinary talent to join us.