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Guest Experience Executive / Supervisor

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Posted on 1d ago
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Guest Experience Executive / Supervisor

The Fleming
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AI翻譯由Google Translate提供，內容如有歧異，請以原文為準。
    • Responsibilities:
    • Greet all arriving and departing guests in a courteous manner and check them in and out efficiently according to established procedures
    • Welcome guests and explain hotel facilities
    • Ensure all guests enquiries are met with prompt, informative yet friendly solution
    • Handle and reply for special guest comments and complaints
    • To provide one-stop comprehensive and high-quality customer services for guests
    • Build good communications with internal and external guests
    • Concierge responsibilities
    Qualifications and Requirements:
    • Degree holder or above in Hospitality Management or related disciplines preferred
    • Relevant experience in hospitality industry / service industry is advantageous
    • Good Command of English and Chinese (Cantonese and Mandarin) and any other language would be an asset
    • Strong customer service, presentation and interpersonal skills
    • Works well as a team
    • Good leadership and strong initiatives to interact with members
    • Fresh graduates are welcomed to apply
    To apply, please send us your resume with current & expected salary, by clicking or contact our Administration Department at 36072255.
    (Personal data collected will be treated in strictest confidence and only for recruitment purposes)
    Apply Now

    Skills

    More Information

    SalaryN/A (Search your salary info in SalaryCheck)
    Benefit
    • 5-day week
    • Birthday leave
    • Compassionate leave
    • Competitive pay
    • Dental plan
    • Discretionary bonus
    • Education subsidies
    • Insurance plan
    • Marriage leave
    • Meal allowance
    • Medical plan
    Job Function
    Work Model
    • On-site / At the workplace
    Industry
    Employment Term
    • Full-time
    Experience
    • N/A
    Career Level
    • Entry level
    Education
    • Degree
    Overview
    The Fleming
    Offering boutique accommodation in the heart of Wan Chai business and entertainment district, The Fleming is your home away from home. It is newly renovated in October 2017 and features luxurious rooms with a minimalist decor, the designer rooms offer spacious interiors with modern fittings.
    For more details, please visit our website: http://thefleming.com/