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(Deputy/ Assistant) Customer Analytics and Data Science Manager
Job No.: 498413 Employment Type: Full time Departments: BOC Credit Card (International) Ltd Job Functions: Strategic Planning, Information Technology, FinTech
Responsibilities:
Design the business analysis framework, transform business question into quantitative models and execute complexity data analysis.
Architect the testable hypothesis from key issue surrounding the credit card product, customer portfolio, BocPay, BocBill. Recommend the executable actions and present to senior management.
Conduct exploratory data for customer segmentation and insight to identify business growth opportunity.
Conduct in-depth analytical studies combining external research data and internal business analytics to identify market trends and change of customer spending behavior that drive strategic decision-making.
Monitor and report on key performance indicator, identifying areas of improvement and innovation.
Design comprehensive and user-friendly dashboard and report for business unit.
Requirement:
More than 2 years of experience in business analysis or reporting area with a Bachelor's degree in Mathematics, Statistics, Computer Science, Business or Economics
Strong business sense with experience in data analysis.
Experience in programming, analytic or visualization tools such as SQL, VBA, Python, SAS, Tableau
Excellent skills with data visualization for storytelling even with non-technical business partners
Strong communication, time management and work organization skills
Good command of both spoken and written Chinese (including Putonghua) and English
Proficient in MS Office application
Candidate with more experience will be considered Customer Analytics and Data Science Manager
We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidate. Interested parties, please submit your application online. For details, please visit our website http://www.bochk.com
Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 24 months of receipt.
BOC Credit Card (International) Limited (BOCI) was established in 1980 and is a wholly-owned subsidiary of BOCHK. All credit cards issued by BOCI are collectively called BOC Credit Cards. BOCI has issued various international credit cards and is now the card issuing and acquiring processing centre for BOCHK, BOCI plays an important role in the credit card business in the Mainland of China, Hong Kong and Macau. To cope with our rapid business expansion, we are now looking for high-calibre candidates to take up the following challenging role(s) :
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