ServiceOne Limited  is one of the largest Information Technology (IT) consulting and managed services provider in the region. The company was founded in 1999 and is headquartered in Hong Kong with strong foothold in China and business coverage in Asia Pacific region. Our clients are government departments, non-government organizations, education institutes, multinational corporations, small and medium companies across various industries. Our services provide Consulting and Application Management Services, Digitalization of Workflow Management, Outsource Managed Services, Hardware & Software Maintenance, Project Management, Product Life Cycle Management, Secondment Services & etc.

We are a member of Expert Systems Holdings Limited (HKEX Stock Code 8319) .

To Stay true to ServiceOne’s ongoing mission that is to deliver the highest quality services to all her customers, we invite high-caliber candidate of you to join our company.

For more information, please visit our website at www.serviceoneasia.com.

Responsibilities:

• Provide helpdesk support on troubleshooting and resolution to application problem, and frontline diagnostic of problem
• Responsible for recommendation on improving performance on the PC & network, reinstallation of software system when necessary or for new installation of PC hardware / software / services. 
• Maintain an updated problem and log change for each network at each user site
• Provide periodic virus-checking service, PC Workstation Relocation Services & PC Support, PC / Notebook / Monitor installation and configuration, hardware and software technical support, inventory and documentation
• Responsible for software re-installation or re-configuration, handling general software problems, data or programs backup (if applicable)
• Perform Ad-hoc assignment for IT supporting duties
   

Requirements:

• Higher Diploma or above in IT related discipline
• At least 2 years of working experience in IT support, experience in sizable corporation/MNC is preferred
• Experience in PC hardware, standard Microsoft application, Active Directory, Microsoft outlook
• Able to work under pressure and work independently
• Good command of both verbal and written Chinese, English and Mandarin
• Experience in Windows migration will be an advantage

We offer excellent career opportunities, attractive remuneration package and fringe benefits including banking holiday & medical insurance. If you have the desire to join us, please send us your resume immediately with your present & expected salary by clicking “Apply Now”.

(The information provided will be used for employment related purpose only. All information of unsuccessful applicants will be destroyed within six months)

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