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Senior IT Support Officer

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Senior IT Support Officer

iFAST Financial (HK) Limited
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Responsibilities:

  • To manage onboarding and offboarding of staff including laptop provisioning and de-provisioning;
  • To perform system patching and upgrade;
  • To manage daily office operation support - including 365 office/email/phone/network/AV and backend system;
  • To support and cooperate with security operations and tech risk team to ensure the effectiveness of our security-related solution;
  • To undertake any ad-hoc matters and projects assigned from time to time.

 

Requirements:

  • Candidate must possess at least a Degree of Computer Science / Information Technology in  Network / Database / Security or equivalent;
  • Strong critical thinking, analytical skills, and problem-solving skills;
  • Strong basic networking concept and understanding;
  • Adaptive to different situations; attentive and proactive to issues; team-oriented person.
  • Additional technical advantages:
    • MCSA, MCSE, CCNA, ITIL or any other professional certificate
    • Knowledge in MS AD, DNS, DHCP, WSUS, GPO, UNIX
    • UNIX / Windows scripting experience
  • Highly motivated and able to work independently; Conversant in both English and Chinese language (including Mandarin) to liaise with associates across different regions;
  • Candidates will less experience may be considered the position IT Support Officer
  • Fresh graduates with relevant knowledge are encouraged to apply, training will be provided.

 

Our Offer:

  • Attractive remuneration;
  • Career development prospect;
  • 5-day working week;
  • 21+ days Annual Leave for all staff;
  • Performance bonus and company shares;
  • Medical, Dental, Life Insurance;
  • Education allowance and monthly sports allowance.

 

Our company is an equal opportunities employer and welcomes applications from all qualified candidates. Information provided will be treated with strict confidentiality and be used for the purpose of selection only. Applicants who are not invited for an interview within 10 weeks may consider their applications unsuccessful. The personal data of unsuccessful applicants will be destroyed within 12 months.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More Information

SalaryN/A (Search your salary info in SalaryCheck)
Job Function
Location
  • Tsim Sha Tsui
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Full-time
Experience
  • N/A
Education
  • Degree

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