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Hostess/ Host

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Hostess/ Host

Mandarin Oriental, Hong Kong
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Mandarin Oriental, Hong Kong is looking for Hostess/ Host to join our Food & Beverage team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

About the job

Based at the Mandarin Oriental, Hong Kong within Food & Beverage Division in Hong Kong, the Hostess/ Host is responsible for greet & farewell the guests with a friendly, warm and pleasant appearance, to responsible table arrangement for the reservations and the request of guests accordingly. The Hostess/ Host reports to the Restaurant Manager.

As Hostess/ Host, you will be responsible for the following duties:

  • Handle restaurant reservations and enquiries
  • Meet and greet guests in a professional manner
  • Maintain and update daily record and statistics and file all relevant memorandums and correspondence properly
  • Perform other administrative tasks such as typing menus, drafting letters and facsimiles of confirmation
  • Prepare restaurant seating plans and allocate tables
  • Assist Waiters/Waitresses for certain tasks during the service

As Hostess/ Host​​​​​​​​​​​​​​, we expect from you:

  • Formal training from VTC/ IVE/ Technical Institute
  • At least 1 year of relevant working experience in hotel
  • Excellent command of English and Cantonese
  • Initiative and Good Customer Service Skills

Our commitment to you

  • Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
  • MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
  • Health & Colleague Wellness. Finding the right worklife balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
  • Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We’re Fans. Are you?

We offer an attractive remuneration package, innovative benefits and career advancement opportunities within the Group. Please send your CV with a covering letter to [via CTgoodjobs Apply Now ] or send via WhatsApp 6378 0369  or apply online at www.mandarinoriental.com.

More Information

SalaryN/A (Search your salary info in SalaryCheck)
Benefit
  • 5-day week
  • Birthday leave
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Free duty meal
  • Insurance plan
  • Marriage leave
  • Medical plan
  • Social / Recreation & Sports Facilities
Job Function
Location
  • Central
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Full-time
  • Permanent
Experience
  • 1 year - 3 years
Career Level
  • Non-management level
Education
  • Asso. Deg or High Dip
  • Diploma or equivalent
  • F.5- F.7 or DSE
Overview

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

The iconic Mandarin Oriental, Hong Kong is the epitome of contemporary luxury combined with Oriental heritage. Having delighted guests with award-winning services and impressive facilities for 60 years, it is a much-loved address for those seeking an exclusive sanctuary in the heart of the city. The hotel’s spacious rooms and suites offer magnificent views of the renowned Victoria Harbour and the city’s skyline. A collection of nine outstanding restaurants and bars, including two that hold Michelin Star status, a luxurious club lounge, a Shanghainese-inspired holistic spa, an indoor pool and a state-of-the-art fitness centre, make Mandarin Oriental, Hong Kong the quintessential “home away from home" for discerning leisure and business travellers alike.