AVP, Branch Network Office
What you will be doing:
What we are looking for:
Personal data collected will be used for recruitment purpose only. For more information, please visit our website: https://www.ocbc.com.hk/.
- Lead and contribute to projects for Improving branch operation efficiency via centralization, automation and process simplification
- Support branches in various daily operational and administration matters.
- Prepare and conduct operational training for branch operation staff.
- Oversight on branch operation quality and control.
- Review and comment procedure manual to align with the operational workflow.
- Involve branch network planning and co-ordinate with stakeholders for branch modernization projects such as Branch Open/Closure
- Work with Human Resources Division on branch staffing matters such as resources planning, inter- branch staff transfer.
- Manage Branch Mystery Shopper Program.
What we are looking for:
- Degree holder or related discipline
- Minimum 5 years retail banking experience with good knowledge on branch operations.
- Proficient in both written & spoken Chinese & English
- Mature, proactive and able to work independently
- Strong analytical, presentation and problem solving skills
- Proficient in MS office applications including Excel, Word and PowerPoint
Personal data collected will be used for recruitment purpose only. For more information, please visit our website: https://www.ocbc.com.hk/.
Skills
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Overview
For all your aspirations. We’ll deliver solutions as One Group, all across ASEAN and Greater China.For your personal wealth and business, rely on our deep local knowledge, to seize timely opportunities. And bank on teams that work across borders towards your aspirations.
Who we are
OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is one of the world’s most highly-rated banks, with Aa1 by Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.
OCBC is the second largest financial services group in Southeast Asia by assets. The Group offers a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.
OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. Its insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the leading asset management companies in Southeast Asia.
The Group’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 410 branches and representative offices in 19 countries and regions.