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監控中心操作員 Call Centre Operator (警鐘監控中心)<br>

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監控中心操作員 Call Centre Operator (警鐘監控中心)

SECOM Security Hong Kong Limited
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Job Highlights

  • 每月工資可高達$20,000或以上、提供在職專業培訓
  • 交通便利 鄰近港鐵
  • 每月基本值班日18天

工作職務:

  • 處理監控警報信息
  • 接聽客戶電話、 處理客戶查詢及跟進客戶之要求
  • 準確地記錄有關資料及部門文職工作
  • 分日班、夜班、需輪班於公眾假日工作,每月基本值班日18天

Work duty:

  • Process monitoring alarm information
  • Answer customer calls, handle inquiries and follow up customer requests
  • Accurately record relevant information and handle administrative and clerical work
  • Day & overnight shifts and need to work on public holidays, basic on duty day is 18 days a month

入職要求:

  • 中五或以上程度
  • 擁一年以上工作經驗為佳
  • 具基本中、英文電腦知識, 包括英文打字,Word 及 Excel等,懂中文打字為佳
  • 操流利廣東話,一般英語及普通話應對
  • 持有 "保安人員許可證"及QAS証書 或有電話客戶服務經驗者優先考慮
  • 守時、自律、有責任心、工作勤奮、團隊精神、學習能力、解決問題的能力、能有效率及準確地完成指定工作

Entry requirements:

  • Secondary Education Form 5 or above
  • More than one year of work experience is preferred
  • Basic computer knowledge in Chinese and English, including English typing, Word & Excel. Knowledge of Chinese typing is preferred
  • Speak fluent Cantonese, general conversation in English and Mandarin
  • Holder of "Security Personnel Permit" and QAS certificate or telephone customer service experience is preferred
  • Punctuality, self-discipline and responsibility, hard work, team spirit, learning ability, problem-solving ability, able to complete assigned tasks efficiently and accurately

福利﹕

  • 車資及值班津貼、加班費、 表現獎金
  • 在職專業培訓、有薪年假、事假、生日假、醫療福利
  • 交通便利 鄰近港鐵
  • 每月工資可高達$20,000或以上

Benefits:

  • Transportation & Duty allowance, OT pay, Performance bonus
  • On-job training, Annual/Casual/Birthday Leave, Medical benefits
  • Convenient transportation, close to the MTR
  • Monthly Basic + Allowance can reach more than $20,000

Please submit application with resume to [via CTgoodjobs Apply Now]
A member of SECOM Group
Please visit our websites at www.secom.co.jp & www.secom.com.hk

More Information

Salary
18,000 - 22,000 / month
Benefit
  • Birthday leave
  • Competitive pay
  • Marriage leave
  • Medical plan
  • Paid overtime
  • Transportation allowance
  • Year-end bonus
  • Annual leave
  • Paid Casual leave
  • Shift duty allowance
Job Function
Location
  • Lai Chi Kok
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Full-time
Experience
  • 1 year - 3 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
Overview

SECOM was established in 1962 and is recognized as Japan’s first security services provider. SECOM is currently active in 17 countries and territories. Our Company has joined SECOM Group since February 5, 2021.
SECOM Security Hong Kong Limited is committed to continuing to provide reliable, quality service and innovative products to all its customers responding to their needs and the constantly changing environment.
SECOM Security Hong Kong Limited (formerly known as ADT Alarm Monitoring Hong Kong Limited) is recognized of its profession by receiving the Gold Award in “Prevention of False Alarm Awards” from Hong Kong Police Force Crime Prevention Bureau 12 years in a row.
www.secom.com.hk

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