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Senior / Front Desk Supervisor

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Senior / Front Desk Supervisor

Courtyard By Marriott Hong Kong Sha Tin
AI翻譯由Google Translate提供,內容如有歧異,請以原文為準。

It’s a powerful feeling, to belong. It’s finishing each other’s thoughts. Laughing at the same jokes. It’s that moment you feel truly and completely yourself. It’s working with people who treat you like family. At Marriott International we know that when you feel at home, you’ll make our guests feel at home. If this sounds like the place for you, join us. With more than 9,100 properties in 142 countries and territories, Marriott International offers more opportunities than ever before.
Job Responsibilities 

  • Provide overall supervision to Front Desk
  • Process / monitor all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.
  • Ensure complete guest satisfaction in room assignment and future rooms sales situation
  • To be familiarize with all rooms location, hotel facilities and services
  • To review room situation on a regular basis
  • To ensure the proper manner in dealing with guests
  • Act as shift in-charge and handle guest complaint / request during the absent of the managers
  • To provide on-the-job training to new colleagues

Requirements

  • Hotel school graduate with Higher Diploma or above is preferable
  • Minimum 6 years related hotel experience and preferable in Front Office
  • Proficiency in written and spoken English & Cantonese and fluent in Mandarin speaking
  • Shift duty is required

Interested applicants, please contact Human Resources with expected salary and earliest availability:
E-mail: cyst.hr@courtyard.com
Address : 1 On Ping Street, Shatin, N.T. Hong Kong
Tel: 3940 8897

Marriott International is consistently recognized as an employer of choice around the globe by FORTUNE and Working Mother magazines, DiversityInc, Great Places to Work Institute, and the CRF institute among others. Visit our newsroom to learn more: news.marriott.com

To search all jobs or learn more about Marriott careers: www.marriott.com/careers

Connect and network online with us:
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www.twitter.com/marriottcareers
www.linkedin.com/company/marriott-international
www.weibo.com/marriottcareers

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful. 

More Information

SalaryN/A (Search your salary info in SalaryCheck)
Benefit
  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Medical plan
Job Function
Location
  • Sha Tin
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Full-time
  • Permanent
Experience
  • 4 years - 10 years
Career Level
  • Non-management level
Education
  • Asso. Deg or High Dip
Overview

Strategically located, the 524-room Courtyard by Marriott Hong Kong Sha Tin features stylish rooms with tranquil views of the Shing Mun River, offering smart and practical choices whether for work or leisure. The award winning hotel is just a 5-minute stroll to the nearby Shek Mun Station (Ma On Shan Line), with daily complimentary shuttle bus service available.