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IT Desktop Support

Job ref no.: ITEC0187
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IT Desktop Support

IT-ec (HK) Limited
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Job Highlights

  • North Point, HK
  • Mon to Fri 0900-1800
  • Information Technology
Job Description:
  • Deploy computer with standard build image, Windows, office and common software activation 
  • Computer management under MS Domain environment 
  • Join domain for computer and work with Level 2 support to assign AD policy 
  • General computer hardware and software issues troubleshooting   
  • Configure Anti-virus software, Windows update, Endpoint management agent of User computer 
  • Manage user service requests and issues under Service Desk Ticketing System 
  • Responsible for services desk hot-line query 
  • Restore and backup user data and windows profile 
  • IT equipment inventory (Hardware and Software) 
  • Software installation with company standard procedure 
  • Meeting Room setup and support (Audio Call, Video Conference and presentation) 
  • User IT equipment relocation 
  • Regular service report and documentation 
Requirements:
  • Solid knowledge in Microsoft Office & Windows
  • Experience in meeting room equipment and network equipment is an advantage
  • Self-motivated, hardworking with good interpersonal skills
  • Good command of written and spoken English and Chinese

More Information

Job ref no.ITEC0187
Salary
18,000 - 19,000 / month (negotiable)
Job Function
Location
  • North Point
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Full-time
  • Contract
Experience
  • 1 year - 2 years
Career Level
  • Non-management level
Education
  • Diploma or equivalent