About the Company

A leading global financial institution is seeking a motivated and talented Client Services Associate (Japanese/thai/Vietnamese/Bahasa) to join our team in Hong Kong. In this role, you will be responsible for providing excellent client service and support to our Korean and international clients, with a focus on understanding their unique needs and delivering tailored solutions.

Type/ Location

Full time - Onsite/ Hong Kong

Qualifications

• Bachelor's degree in finance, business administration or a related field
• 0-3 years of experience in a client-facing role, preferably within the financial services industry
• Fluent in Japanese/thai/Vietnamese/Bahasa and English, with excellent communication and interpersonal skills
• Strong analytical and problem-solving abilities, with the capacity to think critically and provide tailored solutions
• Proficient in the use of financial software, data analysis tools and client relationship management systems
• Demonstrated commitment to delivering exceptional client service and building long-term relationships
• Ability to work independently and as part of a team, with a proactive and detail-oriented approach
• Eagerness to continuously learn and develop professional skills

Key Responsibilities

• Serve as the primary point of contact for assigned clients, building strong relationships and acting as a trusted partner
• Monitor client accounts and portfolios, identifying opportunities and addressing any issues or concerns
• Prepare and deliver customized reports, presentations and other client-facing materials
• Coordinate with relationship managers, product specialists and other internal teams to ensure seamless client service
• Respond promptly and accurately to client inquiries, requests and transactions
• Assist with onboarding new clients, including gathering required documentation and information
• Stay informed on market trends, regulatory changes and product developments to provide valuable insights to clients
• Contribute to the continuous improvement of client service processes and procedures
• Adhere to all applicable policies, procedures and regulatory requirements

We offer a competitive compensation package, comprehensive benefits, and opportunities for career advancement within our global organization. If you are passionate about making a positive impact on our clients, we encourage you to apply.

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