Service Sales Specialist

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

This position reports to

Sales Specialist

Your role and responsibilities

Responsible for the sales of ABB control system, service, and control + instrumentation (measurment instruments and analytic instruments) solutions in Hong Kong and Macau, , in line with the PAEN division strategy. Achieves both qualitative and quantitative sales targets to ensure sustainable order growth, revenues, profitability, market share, and customer satisfaction. Responsible to identify and develop new sales opportunities, epsecially in energy industries, like power, water and wastewater, oil & gas, chemical & refinery. • Sells control system, instrument, and service to customers, focusing on volume, mix, and profitability targets for the assigned divisions. • Establishes and maintains effective customer relationships to understand their needs, promotes their understanding of ABB’s complete offering, and aligns with them to provide a solution. • Ensures a positive customer experience throughout the sales process. • Prepares sales plans using ABB authorized tools. • • Creates added value for the customer and ABB and ensures the successful outcome of transactions, contracts, and proposals, by using effective sales techniques. • Communicates to the customers about the details related to delivery time, payments, and general terms and conditions, in line with ABB’s offering and strategy. • Ensures efficient marketing activities and communicates value proposition to customers. • • Manages administrative procedures in sales processes and supports cash collection and project management activities, when needed. • Prepares offers in coordination with the bid and proposal department and/or the Marketing/Sales Manager. • Ensures appropriate technical and financial aspects of offers are in place, including prices and trading conditions.

Qualifications for the role

• Bachelor Degree; rich experience in automation, measurement and analytic industry, nice to have experience in digital projects.
• Portfolio Management
• Market Intelligence
• Go-to-market Strategy
• Customer Experience Success
• Regulation & Legal Compliance
• Budget & Performance Targets
• Account Management
• Business Development & Adoption
• Sales Enablement
• General Sales Practices
• Channel Sales
• Contract & Risk Management
• Proficient in the use of Microsoft Office(Word, Excel, PowerPoint, etc.)
• Proficient communication in English, Cantonese and Putonghua(Mandarin)
• Able to work in multiple locations

More about us

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory