Join our Talent Community

We are looking for a talented, dedicated professional to be a Hong Kong-based International Recruitment Manager (East Asia) supporting one of the world's top 80 Universities (QS World University Rankings 2025) via Grok Global Services’ Program Office. The role will be based in Hong Kong and will be fully dedicated to representing the institution in key markets in East Asia.

At Grok, we provide competitive compensation and benefits, teammates who support and inspire, and the flexibility to explore multiple challenges and roles.

About Grok Global Services

Founded in 2005, Grok Global Services is a rapidly expanding, privately owned, best-in-class provider of international engagement services for higher education institutions. Grok is not an agency or a pathway provider. By joining our team you will be working in an environment of like-minded professionals supporting higher education institutions from around the world.

Having served nearly 150 global institutions, the firm is ambitiously pursuing its goal of being the leading professional services company in the international education sector. A pioneer of in-country staffing in the industry, Grok remains at the forefront of this model while it has simultaneously expanded its service range and geographic coverage over the years. In addition to in-country staffing, it currently boasts industry-leading divisions in digital marketing and strategic consulting, and is actively delivering services across 5 continents.

About the Role:

The role’s primary focus will be to carry out the University’s recruitment activities in Hong Kong, Taiwan, Japan, and South Korea, managing and delivering in-country projects and activities (working closely with UK-based regional team as well as mainland China-based colleagues), supporting the International Student Recruitment leadership team in providing a resilient base of applications and enrolments to the University.

Responsibility will be given for determining, planning, and implementing the University's recruitment activities in a key region including accountability for allocated budgets and ensuring appropriate return on investment, and overseeing a marketing communications plan for your region (please note: markets may be adjusted from time to time). Recruitment will be to degree-level programmes as well as to inbound study abroad programmes, summer schools and foundation programmes, in addition to working with (international) high schools and agent partners to provide a sustainable and diverse recruitment pipeline. You will also be required to work closely with the Global Mobility team and with relevant International Partnership Managers to support the recruitment pipeline for suitable educational and mobility partnerships within your area of geographical responsibility. In undertaking these activities, you will be an effective and supportive member of the International Office team, acting as an ambassador for the University both in the UK and overseas.

In addition, you will play a crucial part in maintaining and developing relationships with the University’s key stakeholders in the region including but not limited to, visits to universities, the preparation, and delivery of presentations and workshops to students, agents, and school counsellors, representing the University at education exhibitions, delivering in-country events and developing relationships with key schools, colleges, universities, and agents.

You will also be expected to:

• work closely with other staff from recruitment, admissions, marketing, and colleagues from other areas of the professional service teams and faculties. Produce annual market recruitment plans for designated markets (working closely with the regional team) and provide high-quality market analysis and country-specific updates to inform future planning.
• act as subject matter expert constantly refreshing knowledge through training, sector liaison, and stakeholder engagement.
• Consult on and communicate intake targets at the start of each admissions cycle, review performance, make suggestions for improvement, and disseminate good practice.
• The position involves frequent, sophisticated interaction with international clients, and significant travel time is expected (30%).
• When not travelling the successful candidate will be expected to work from home with office access being available and report to the UK-based Regional Head of International Recruitment & Partnerships.

Main duties and responsibilities:

1. Act as the specialist responsible for marketing the University in specific countries:

• devising recruitment and conversion strategies for each assigned market, bidding for budget, implementing the assigned budget, analysing the success of activities, and supporting CRM initiatives across the University. This requires the ability to exercise initiative, work independently using sound judgment, and to use innovative thinking;
• Travel frequently, according to the agreed market plan to assigned markets, having arranged the itinerary for maximum impact. Preparation for travel should also try to align with sustainability initiatives within the University wherever possible.

2. Provide specialist market advice and information, practical assistance, and encouragement to the University's academic groupings in their international student recruitment and partnership activities:

• Present convincing market analyses and ability to support colleagues' efforts;
• Complete regular reports for a range of audiences to provide statistical and trend analysis, benchmarking activities, market research, horizon scanning, and competitor analysis, some of which may be undertaken in conjunction with colleagues from the Policy and Insight team.

3. To update and maintain internal and external guidance on the equivalencies of local qualifications and to assist schools and admissions staff in applying this information consistently.

4. Build up expert cultural knowledge and market intelligence to inform strategies for the International Office team in advising the University's senior management and faculties.

5. Develop long-term sustainable relationships with key influencers, developing and maintaining a wide range of contacts with international schools, colleges, universities, and funding bodies (including government ministries, embassies, etc). British Council, agents, and the University alumni and others, as appropriate to the context of the market, in pursuit of the main functions of the post.

6. Contribute towards broader initiatives to ensure and implement an excellent applicant and student experience. This includes participation in cross-functional activities such as alumni reception events, confirmation, and clearing, career-related events, etc.

7. Any other duties as allocated by the line manager following consultation with the post holder.

The Most Suitable Background

• 5+ years of experience in increasingly responsible roles related to education or international education.
• Experience representing a known institution will be a plus.
• Bachelor’s degree with good to strong academic performance. Master’s degree is a plus but not essential.
• Experience in supporting international student recruitment. Evidence of delivery to target in a marketing environment.
• Evidence of having developed marketing strategies for international markets.
• Experience in managing agents and other partners
• Ability to organise own workload under pressures of time, resources, and attention to detail.
• Evidence of successful personal management and organisation skills.
• Ability to assimilate a large volume and range of information, and provide analysis and proposed actions in relation to markets.
• Ability to respond positively and creatively to unforeseen events whilst at home and abroad.
• Personal management skills include consistent professional presentation, conduct, and attitude.
• Development of own area of specialist responsibility and meeting set targets.
• Evidence of having managed projects, budgets, and other resources.
• Excellent oral and written communication skills, including the ability to present effectively to diverse audiences in an engaging way. Strong English, Cantonese, and Mandarin fluency. Ability to discuss strategy and analysis with English speakers.
• Eligible to travel to Taiwan, Mainland China as well as other assigned markets.
• Study or experience abroad is strongly preferred.
• Voluntary or other life experience that demonstrates creativity, hard work, persistence or drive to succeed.

The Most Important Traits to Succeed

1. Strong communication skills and ability to influence others
2. Strong strategic skills – evaluate issues and make tactical recommendations
3. Sound judgment, internal moral compass
4. Able to multi-task and manage a balanced agenda
5. Strong customer sensitivity
6. Attention to detail
7. Intelligence, creative problem-solving skills
8. Emotional maturity and confidence
9. Ambitious and driven to results
10. Initiative and resourceful
11. Hardworking and persistent.
12. Ability to work effectively both independently and as part of a team
13. Significant travelling is expected which would require long hours of work whilst maintaining a professional approach at all times. Ability and willingness to travel extensively and at short notice.
14. The ability to work independently for long periods whilst remaining a fully contributing member of the team, including with staff/ colleagues located across different time zones.

To Apply

If you meet these requirements and have the drive to take on this exciting position, please click the Apply button where you will be directed to our hiring portal to submit your resume and complete a few questions, in lieu of a cover letter.

___________________________

For more information about Grok, please visit our website: grokglobal.com

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.