WHO ARE WE?

At the Hong Kong Tourism Board, we are passionate about showcasing our city as a must-visit destination. Renowned for its iconic skyline, culinary wonders, and rich cultural tapestry where East meets West, Hong Kong is a bustling metropolis that offers extraordinary experiences to a diverse array of travelers. As we seize new opportunities to enhance our city's global appeal, we remain committed to promoting Hong Kong's unique charm and vibrancy, reinforcing its reputation as a world-class destination. We invite passionate talents to join our dynamic and fun team in achieving this vision.

HOW YOU WILL CONTRIBUTE AND LEARN?

• As an ambassador at the forefront, you will engage with visitors across our service centres to handle visitors enquiries to showcase the charm of the city and enrich visitors’ travel experience
• Curating tailored itinerary to visitors from around the world. You may also have a chance to give VIP tours to create a fruitful journey with lasting memory for travellers
• Collaborating with other departments in support of HKTB organized events such as Wine & Dine Festival and New Year Count Down Celebrations, you will provide constructive insights to other departments based on frontline experience and knowledge on customer needs

WHO ARE WE LOOKING FOR?

• Graduates from universities or tertiary institutions preferably with at least 2-3 years of experience that proves your competencies to excel in the service industry such as service centre/ concierge/ retail outlet operations
• Fresh graduates are also welcome
• A confident communicator in English, Cantonese and Mandarin; Command of a foreign language such as Japanese, Korean, French or German will be an advantage
• A cheerful and energetic people person, who love to explore and share in your free time
• A proactive team player with an open mind and exceptional customer service mindset and skills
• Driven by a sense of fulfilment, willing to work on weekends & public holidays, also under adverse weather to maintain service operation if required

WHAT BENEFITS ARE WE OFFERING?

• 5-day work week, no overnight shift
• 8 rest days per month
• Overtime allowance
• Public holidays entitlement
• Medical & dental insurance coverages for you and your dependents
• Comprehensive orientation and on-the-job training

If you are passionate about our mission and believe you are the one we are looking for, please send us your resume with present and expected salary by clicking "Apply". We are looking forward to hearing from you.

Only shortlisted applicants will be contacted. Personal data provided by job applicants will be kept in strict confidence and used only for recruitment and employment-related purpose in accordance with our personal data policies. By submitting your job application, you acknowledge that you have read, understood and accepted the HKTB’s Personal Information Collection Statement Pertaining to Job Application at https://www.discoverhongkong.com/content/dam/dhk/intl/corporate/about-hktb/jobs-opportunity/picsja.pdf.

We are an equal opportunities employer.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.