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IT Support Executive

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IT Support Executive

LOJEL
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Who We Are

Let Our Journeys Enrich Life

Carry essentials exist to make movement a worry-free experience, allowing us to focus on the bigger picture of our journeys. Today's industry brands are exhibiting a growing disconnection from the deeper purpose of movement, seen in standard-fare products that neither challenge norms nor present new solutions that facilitate better mobility.

LOJEL is about refocusing on how people move, but more importantly, why: connection. Putting the purpose of our journeys at the forefront of the discussion opens up opportunities for innovation. This process of discovery is what lets us empower people to move better and focus on what truly matters.

Our mission is to spark the human connections that make the world a better place—by empowering people’s journeys with thoughtful carry essentials for travel and everyday movement. We are Driven By Diversity, Intentional By Design and Purposely Positive—core values upholding our ultimate goal to inspire movement within communities and across the globe.

LOJEL is an international carry essentials brand—founded in Japan in 1989, currently headquartered in Hong Kong with teams in North America, Europe, and the Asia Pacific—and is sold in 15 territories across the globe.

SUSTAINABILITY AT LOJEL

At LOJEL, we're committed to driving positive change. We recognize the challenges our world faces, particularly with the looming climate crisis. The future is uncertain, and as a forward-thinking brand, we're dedicated to taking action.

Sustainability is at the core of our mission. By 2026, we aim to achieve B Corp certification, becoming climate neutral, and ensuring that 50% of our products are crafted from recycled or sustainable materials. To achieve these goals, we're building a team that's ready to take on this challenge head-on. Join us in making a meaningful impact on our planet while embracing a rewarding career at LOJEL.

THE ROLE

Responsibilities

You will be responsible for executing all aspects of the company's IT operations and infrastructure across our offices worldwide. Key responsibilities include:

  • implementation, maintenance, and troubleshooting of all hardware, software, and network systems
  • Identifying, evaluating, and deploying new technologies, tools, and platforms to enhance efficiency and productivity
  • Ensuring the security, integrity, and availability of the company's data and IT infrastructure, including disaster recovery and business continuity planning
  • Serving as the primary point of contact for all IT-related inquiries and issues from employees across the organization
  • Collaborating with cross-functional teams to understand and address their technology needs
  • Staying up-to-date with industry trends and best practices in IT management

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • 1-2 years of experience in an IT-related role
  • Exceptional problem-solving and critical thinking skills, with the ability to think strategically and implement practical solutions
  • Broad technical expertise in areas such as network administration, server management, cloud computing, and enterprise software implementation
  • Proficiency in project management, with the ability to prioritize and manage multiple initiatives simultaneously
  • Excellent communication and interpersonal skills, with the ability to liaise effectively with both technical and non-technical stakeholders
  • Fluency in English, with proficiency in additional languages (e.g., Mandarin, Cantonese, Spanish) highly desirable
  • Familiarity with relevant IT industry certifications (e.g., ITIL, CISSP, CISM) is a plus

What You’ll Get

  • Competitive remuneration
  • 20 Annual Leave Days ����
  • Medical and Dental Insurance ����
  • LOJEL friends & family discount year-round ����️
  • & much more…

**Our company is a signatory to the Racial Diversity and Inclusion charter for Employers of the Equal Opportunities Commission.**

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More Information

SalaryN/A (Search your salary info in SalaryCheck)
Job Function
Location
  • Hong Kong > Others
  • Kowloon > Others
  • New Territories > Others
  • Outlying Islands > Others
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Full-time
Experience
  • 1 year - 2 years
Career Level
  • Entry level
Education
  • Degree

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