(Senior) Service Agent, Front Office
提供，內容如有歧異，請以原文為準。Job Highlights
- 5 days work week
- Meal Allowance $800
- Medical Benefits
Key Responsibilities
- Provides information regarding the company’s facilities & services
- Provides the customer services such as check in/out , wake-up calls to guests, and answers guests' enquiries
- Ensures to always be awared of VIP in-house
- Exchanges money for guests in accordance with the hotel’s foreign exchange policy & procedure
- Prepares for the night audit reports
- Understands the role and action to take in case of emergency
- Coordinates with Housekeeping concerning room status and others
- Acts as concierge to arrange the transportation , manage the luggage and provide the information of entertainment
- Carries out any other duties and responsibilities as assigned
Requirement
- Diploma holder in Hospitality / Hotel Management, or equivalent in related disciplines
- At least 1-3 years of relevant experience
- Exceptional interpersonal skills focusing on delivering quality customer experiences and services
- Good command of communication skill
- Self-motivated, proactive and a good team player with a positive attitude
- Excellent command of written and spoken English and Chinese
- Fresh Graduates will also be considered
We offer attractive salary package, fringe benefits including 5-day work week, annual leave, meal allowance and prospective career path to the right candidates.
Interested parties please send full resume:
via email : [via CTgoodjobs Apply Now]
Or WhatsApp : 9769 1068
Applicants who do not hear from us within six weeks of application should consider their applications unsuccessful. Information collected will be used for recruitment purpose only.
Skills
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The Inspired by OZO is a collection of individual properties managed by ONYX Hospitality Group. Each property is unique and maintains its own identity. The collection is made up of small-to-medium-sized hotels and resorts that provide quality accommodation in their respective destinations.
Set in the heart of the Kowloon Peninsula in Hong Kong and overlooking one of the most bustling districts, Hotel 108 Hong Kong is a select-service hotel that is stylishly designed, providing guests a hip and quiet retreat away from the hustle and bustle of Mong Kok, while at the same time, offering plenty of gastronomic and shopping avenues for a taste of this major hub in Asia’s World City. And that's why guests love Hotel 108!
Do you focus on quality and service with a simple approach to make things easier for team members and guests? Can you build successful promotions and business by anticipating guests’ needs? Come and join us to be part of the Hotel 108 family.
Visit www.ozohotels.com/hotel108-hongkong.
About ONYX
ONYX Hospitality Group operates several diverse yet complementary brands – Amari, Shama and OZO – each catering to the distinctive requirements of today’s business and leisure travellers. ONYX reaches beyond its Thai roots to offer innovative management solutions across the Indian Ocean, Arabian Gulf and Asia-Pacific regions. Visit www.onyx-hospitality.com.
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