Relationship Manager

Commercial Banking - Business Banking

Hang Seng’s Commercial Banking (CMB) business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies. 

For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services.  As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists.

We are currently seeking a high caliber professional to join our department as Relationship Manager.

Principal responsibilities

• Develop, manage and monitor a portfolio of SME customers by extending appropriate commercial banking facilities
• Meet or exceed the AOP business target with careful operating expense and credit risk management
• Maintain close business relationship with customers, and acquire new relationships through key customers and strategic partners
• Provide guidance, coaching and support for junior members in the team
• Monitor the quality of loan book of his/her portfolio and ensure all relevant control measures are undertaken to minimize the risk exposure and to support total quality management

Requirements

• University degree in Banking, Business Management, Finance and Credit related discipline
• 5 years of sales and marketing experience in commercial lending in SME business preferred
• Passes in the Insurance Intermediaries Qualifying Examinations and fulfillment of the competency requirements to carry out regulated activities as defined under the Securities and Futures Ordinance
• Strong self-motivation, with the ability to work independently
• Strong sales and customer orientation, with excellent analytical skill
• Ability to communicate effectively and create connection with others
• Proficiency in both English and Chinese, fluency in Putonghua an advantage
• High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
• (Candidate with less experience will be considered as Assistant Relationship Manager)

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All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.