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Assistant / CS & Operations Officer

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Assistant / CS & Operations Officer

Eddid Financial Holdings Limited
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Job Highlights

  • Handle client's phone and email inquiries
  • Provide support services to the Hong Kong, PRC & Overseas business units
  • Assist with client on-boarding

Eddid Securities and Futures Limited (Eddid Securities and Futures) is a core member of the Eddid Financial Group. It was incorporated in Hong Kong in 2015. It relies on professional investment and research capabilities, excellent business capabilities, and comprehensive competition with abundant capital strength.

Possessing the profession, we successively obtained the 1, 2, 3, 4, 5 & 9 regulated activity licenses issued by Hong Kong SFC (Central Code: BHT550), and also a HKSE Participant (02047) (OTP-C broker code: 0974 and 0977). As a leading new first-line Internet licensed brokerage firm, EDDID Securities & Futures is committed to providing investors with an intelligent, one-stop global trading service platform. Currently, our businesses covers Hong Kong stocks, US stocks, Hong Kong futures, global futures and asset management, etc.

EDDID Securities & Futures attaches great importance to the improvement of overall investment and research strength, actively attracts and trains outstanding investment and research talents, integrates information, reporting, investment education and financial technology intelligence, empowers investment decisions every kilometer, and helps investors strive for over-predicted return on investment.

To cope with rapid expansion in the Great China region, we are recruiting capable talent to join us.


Key elements of the job:
 

  • Handle phone and email inquiries from clients in a timely and professional manner
  • Assist with client on-boarding, including document verification, KYC, CDD, and AML process
  • Process client deposits and withdrawals accurately and efficiently
  • Provide support services to the Hong Kong, PRC & Overseas business units
  • Assist with ad-hoc projects as assigned

The ideal candidate:
 

  • Bachelors or Associate Degree or Tertiary education
  • 2 years of customer service experience in the financial industry
  • Fluency in spoken and written English, Cantonese and Mandarin
  • Strong communication, interpersonal, and problem-solving skills
  • SFC Licenses for Type 1 & 2 is preferred
  • Candidates with less experience or fresh graduate will be considered as Assistant Officer

 

We offer an exciting career opportunity to the successful candidate. Please email your detailed resume with current and expected salary and availability by clicking Apply Now.

All information provided will be treated in strict confidence and used solely for recruitment purposes.

More Information

SalaryN/A (Search your salary info in SalaryCheck)
Benefit
  • 5-day week
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Medical plan
Job Function
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Full-time
Experience
  • 2 years - 5 years
Career Level
  • Non-management level
Education
  • Degree
Overview

Eddid Financial, based in Hong Kong, is a comprehensive financial group focused on fintech and advanced AI technologies. Our diverse services span retail and institutional sectors, including fintech, internet finance, wealth management, asset management, investment banking, and virtual assets. We are committed to providing one-stop financial solutions through high-quality investment products.

Members of the group hold various licenses, including SFC licenses for regulated activities (types 1, 2, 3, 4, 5, 6, and 9) and Insurance Broker Company license in Hong Kong. Our subsidiary, Eddid Securities USA Inc., is registered with the SEC and CFTC and holds memberships with FINRA and NFA, enhancing our global reach.

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