Responsibilities:

• Assist with IT procurement, contracts, and budgeting data sorting;
• Accurately managing user accounts, permissions, IT asset inventory, software licensing compliance, and other IT-related administrative jobs;
• Maintain accurate records of support requests, resolutions, and system changes via IT ServiceDesk;
• Document procedures for troubleshooting and maintenance tasks;
• Provide first-level support to end-users for hardware, software, and network issues;
• Troubleshoot and resolve technical problems via phone, email, or in person;
• Managing various system administrations work such as Windows Server, Exchange Email, Antivirus ensuring that appropriate security level granted to users;
• Assist with ad-hoc projects as required.

Requirement:

• Higher Diploma or Associate Degree or equivalent;
• 1-year relevant working experience, fresh graduates will be considered;
• A fast learner with good analytical, problem-solving, interpersonal, and communication skills;
• Good command of both written and spoken English and Chinese and Mandarin;
• Excellent customer service attitude, good at reporting and self-management.

What We Offer

• A strong, professional background & infrastructure
• Continuous professional development opportunities
• Diverse, exciting, individual tasks and projects
• 5 days work week with flexible working hours
• 12-19 days of annual leave
• 5 days work week with flexible working hours
• Attractive benefits: birthday leave, caring Leave, medical insurance, double pay and performance bonus

How to Apply

Does this role sound like something up your alley or better, your dream job? Click the “apply” button below.
For more information, please visit our website: http://www.defondetech.com
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