• Work closely with Head of Retail to develop strategies and initiatives to maximize business potential.
• Manage daily store operations effectively in compliance with the company guidelines and standards.
• Effectively motivate and lead the team to exceed sales targets by goal setting, coaching, counseling, and disciplining.
• Resolve customer problems or complaints by determining optimal solutions.
• Monitor and review stock level based on customer’s needs and buying trends.
• Uphold excellent service standard and deliver extraordinary customer service.
• Contribute marketing programs to enhance brand awareness and enrich customer database; organize boutique events regularly.
• Assist in recruiting, training, and retaining the boutique staffs.

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