Group Digital Business Analyst will be a part of the Group Digital team to lead the analysis and realization of business needs for the company’s latest digital products and solutions. They will work closely with the Digital Product Owner, Scrum Master, business subject matter experts across the entities and the Digital Delivery team to ensure smooth digital product delivery, and lead the development and adoption of the machine learning and AI technologies in the Group’s digital transformation journey.

• Be customer-centric, actively listen and analyze user stories requirements to prepare detailed product functional backlogs.
• Lead customer mapping, user cases and other functional specifications.
• Lead the development of machine learning (ML) and artificial intelligence (AI) technologies and work closely with internal and external technology experts (e.g. data engineers and scientists) to ensure the implementation of technologies matches user story requirements and business needs.
• Adopt Agile methodology working with Product Owner, business SMEs, designers, internal teams and vendors to ensure smooth delivery of the digital product.
• Develop in-depth understanding of Business process, platform and technology capabilities, and technical requirements within the Business.
• Support the reporting, communication and promotion of the digital product and new technologies with senior management and Group wide audience.

1. Functional and other Relevant Experience

• At least 3 years of hands-on experience in project / technology management
• Experience in developing and implementing ML / AI technology is essential
• Experience in aviation industry an advantage
• Hands-on experience in functional/non-functional requirements consolidation. Experience in formulating user stories and testing plans
• Strong business analysis expertise with experience in working with data engineers and data scientists a strong advantage
• Able to work in a fast-paced environment with tight deadlines
• A dynamic, adaptive and quick learner with a successful track record in working on cross-functional and cross-team projects. Excellent interpersonal, communication, analytical and creative problem-solving skills. Eager to propose fresh ideas and able to deliver a pragmatic and solution-driven approach
• Experience in UX/UI design (business processes/solution design) will be a plus
• Ability to occasionally travel internationally

2. Qualifications and other Relevant Knowledge

• University degree holder
• Familiar with system development life cycle, change management, project management activities, Agile methodology and feature-driven development
• Proficient written and spoken communication skills in English and Chinese (Putonghua and/or Cantonese) with the ability to present ideas in a professional and organized manner.