About SleekFlow

Join SleekFlow, a thriving SaaS startup that is experiencing rapid growth globally thanks to the support of renowned investors like Alibaba Entrepreneurs Fund and Tiger Global. Our mission is to develop the next generation of Conversational AI, empowering customer interactions across all channels—from messaging to voice—and enhancing business workflows and processes.

You will have the opportunity to thrive alongside the company through equity options. If you're ready to take your career to the next level and assume a larger role, we look forward to meeting you!

At SleekFlow, we have developed an all-in-one Omnichannel Conversation AI Suite that drives conversions through conversations. Our platform seamlessly integrates with popular channels such as WhatsApp, Messenger, Instagram, WeChat, Email, and more, providing comprehensive communication solutions. With our AI customer engagement platform, enterprises can automate growth by enhancing productivity across their sales, marketing, and support teams.

As we aggressively expand into emerging markets, we seek adventurous, diverse, and passionate individuals to join us on this exciting journey. Join our team and grow your career with SleekFlow!

Mid-Level

Location: Hong Kong

Minimum 4 years in Product Management, focusing on AI-driven products

Language: Fluency in English required. Fluency in Chinese (Cantonese or Mandarin) is preferable

Role

As the AI Product Manager at SleekFlow, you will be responsible for leading the development and optimization of AI-driven features on our conversational management platform. Your focus will be on leveraging AI technologies to enhance user experiences, uncover new use cases, and deliver innovative solutions that align with our business objectives.

Responsibilities

• Drive the development of conversational AI-driven features and use cases, such as AI-powered sales agents, agent co-pilot, and lead scoring
• Define and refine AI product strategies, identifying opportunities where AI can drive business impact and enhance customer experiences
• Collaborate with design and engineering teams to create seamless AI-driven workflows and experiences across web and mobile platforms
• Stay informed on AI industry trends, leveraging advancements in LLMs and generative AI to enhance product capabilities
• Work with commercial and customer-facing teams to align AI-driven features with customer needs and business objectives
• Drive complex cross-squad AI initiatives, ensuring smooth execution and alignment with the overall product roadmap
• Utilize data-driven insights and analytics to identify user pain points, measure success metrics, and continuously enhance AI-driven features to optimize user experiences
• Adopt a rapid iterative process to continuously monitor and refine the performance and accuracy of existing AI-driven features to ensure they are continuously optimized to better deliver value to customers over time

Qualifications

• Minimum 4 years or more in Product Management, with a focus on AI-driven products
• Having a strong understanding and experience in SaaS technologies is preferable
• Strong understanding of AI technologies, and their applications in real-world use cases
• Fluency in English required. Fluency in Chinese (Cantonese or Mandarin) preferable
• Experience working in hyper-agile environments that emphasizes rapid iterative development
• Demonstrated experience developing, testing, and refining products of a non-deterministic nature
• Self-driven, strong presentation and leadership skills
• Strong relationship management and expectation management skills
• Ability to manage time and schedules to meet ambitious deadlines and influence through persuasive written and verbal communication
• Sharp analytical and problem-solving skills
• An ability to think strategically and creatively
• Meticulous attention to detail

What We Offer

• Attractive compensation package including a 13th-month salary
• Stock options in a rapidly growing startup
• A fun, diverse, and international team culture
• Comprehensive group medical insurance
• Transport allowance
• Examination & education allowance
• Paid birthday leave
• Flexible work-from-home policy
• “Work From Anywhere” scheme
• Rewarding continuous learning from experienced team leads
• Many more exciting perks and growth opportunities!

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate.

SleekFlow is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.

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