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Senior Customer Service Officer/ Customer Service Officer (5-Day Work Week)
To handle customers' enquiries, complaints and emergency cases
To check the patrol report and submit to the management office
To manage and maintain the management office routine administration work
To perform any other duty as assigned by superior
Requirements:
Form 5 or above
Minimum of 1 year' s relevant experience
Holder of valid Security Personnel Permit and certificate of SGSIA Recognized Training Course of Quality Assurance System Compliance is preferred
Uniform and shift duty is required
Good command of spoken and written English and Chinese
Hands on experience in Microsoft applications, Excel and Chinese Word Processing
Candidates with more experience will be considered for the position of Senior Customer Service Officer
We will offer attractive compensation package to the right candidate. Please send application enclosing resume stating career and salary history, expected salary and date of availability to The HR Dept, Rooms 908-11, 9/F, West Tower, Shun Tak Centre, 200 Connaught Road Central, Hong Kong / by email to pm_hr(at)shuntakgroup.com (in Word format). Please quote the reference of the position you apply for in all correspondences.
The information supplied by the applicants will be used in accordance with the Personal Data (Privacy) Policy of Shun Tak Group (a copy of which will be provided upon request). Only shortlisted candidates will be notified.
Shun Tak Property Management Limited is a wholly – owned subsidiary of the Shun Tak Group currently managing a portfolio of residential, commercial and industrial properties in Hong Kong and Macau. It is also the first Hong Kong property management company accredited with the ISO 9001:2000 certification in Macau. We are now inviting applications for the following position:
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