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Guest Relations Officer (Host/Hostess) - Caprice

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Guest Relations Officer (Host/Hostess) - Caprice

Four Seasons Hotel Hong Kong
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Job Highlights

  • Complimentary room stay
  • 5 working days
  • Dental, medical and hospitalization plans

About Four Seasons Hotels and Resorts:
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About Four Seasons Hotel Hong Kong:
In the very heart of the city and on the edge of Victoria Harbour, Four Seasons is surrounded by Hong Kong’s consummate business and leisure attractions. From its award-winning spa to innovative Michelin-starred chefs, Four Seasons is the superlative destination for high fliers and high society from Hong Kong and abroad.  A buzzing powerhouse of business success. The best central location for Hong Kong leisure explorations. A multi-starred world famous culinary destination. Victoria Harbour views and a full engaged, highly effective employees make this truly one of the great hotels of the world.

What you will do:

  • Welcome and escort guests to assigned dining areas
  • Manage reservations and monitor waiting lists
  • Coordinate with service team about available seating options
  • Create memorable guests experience, especially on different occasions (Wedding anniversary, Birthday, etc.)
  • Answer incoming calls and address customers’ queries
  • Assist service team when needed
  • Caprice - French Restaurant: Split shift, from 9:00am to 12:00pm

What you bring:

  • Diploma in Hospitality specialization will be an advantage
  • 1 year of guest relations or F&B experience is preferred
  • Proficient in English, Cantonese and Mandarin language skills
  • Computer literate including knowledge of Chinese input

What we offer:

  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resort
  • Birthday Leave
  • Complimentary Employee Meals

Schedule & hours:

  • 5-Days work
  • This is a full-time position

Join our Team

We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. On offer is the opportunity to build a life-long career with global potential, professional growth and a supporting platform to excel with a real sense of pride in work well done.

Join Four Seasons to experience a globally recognized culture of connection, craftsmanship and character, based on a fundamental belief in the power of people.

 

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

*** Personal data collected will be held in strict confidence and used for recruitment purposes
in Four Seasons Hotels & Resorts only ***

More Information

SalaryN/A (Search your salary info in SalaryCheck)
Benefit
  • 5-day week
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Free duty meal
  • Insurance plan
  • Medical plan
  • Transportation allowance
Job Function
Location
  • Central
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Full-time
  • Permanent
Experience
  • 1 year - 3 years
Career Level
  • Non-management level
Education
  • Diploma or equivalent
Overview

Joining the Four Seasons Hotel Hong Kong is the first step to an exciting career with the world's leading operator of luxury hotels and resorts. If you share our commitment to excellence, we want to meet you.