Key Responsibilities

Strategy 

1. Awareness and understanding of the Group's business strategy and model appropriate to the role
2. Develop and lead execution of the Transaction Banking (TB) Corporate Sales strategy for Hong Kong and Greater China North Asia (GCNA) end-to-end, in conjunction with the broader TB and TB Corporate Sales strategies

Business

• Provide input into the annual budgeting process for TB Corporate Sales for China, HK, Taiwan, Korea and Japan
• Drive targeted returns on RWAs deployed to franchise clients with appropriate risk management oversight 
• Drive sustainable increases in Operational Account liabilities
• Actively manage Corporate Sales business performance, identifying areas of underperformance and taking corrective action
• Using available Performance Management Information, monitor market and cluster performance, providing direction and transferring best practices to drive results against established targets
• Sustain strong and deep relationships between and across TB and Client 

Processes

• Supervise and role-model compliance with the TB Sales process
• Drive continuous improvement in operational efficiency and effectiveness
• Ensure effective management of operational risks and compliance with applicable internal policies and external laws and regulations

People & Talent

• Accountable for TB Corporate team capacity and capability development, including overseeing recruitment of TB Corporate Sales resources
• Provide effective leadership to promote a sustainable, high-performing business 
• Responsible and accountable for proactive performance management of team members, including identification of underperformance and corrective actions
• Provide timely feedback throughout the annual performance management cycle
• Identify, develop and retain Accelerate talent, including individualised development plans 
• Document succession plans for all critical roles
• Maintain proactive engagement with all staff, managing people issues in partnership with HR as required

Risk Management

• Identify, assess, monitor, control, and mitigate risks within the Cluster 
• Provide an awareness and understanding of the main risks facing sales in the markets within the Cluster, and the role each individual plays in managing them
• Contribute to discussions regarding significant market risks
• Accountable for escalation from relevant management teams to Group governance committees or stakeholders in senior management, risk or control functions as appropriate

Governance

• Accountable for implementing the Group’s governance framework, oversight, and controls for the TB Corporate Sales business, challenging constructively and overseeing change where necessary
• Understand the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role
• Fulfil supervisory responsibilities in line with Group’s Supervisory framework

Regulatory & Business Conduct

• Lead through example and build the appropriate culture and values for the cluster, setting the right tone and expectations from the various teams working in tandem across products and with risk and control partners
• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters
• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Key stakeholders

• Transaction Banking, Client Coverage and the broader CIB 

Internal

• Global Head of TB Corp Sales 
• TB Head, HK & GCNA
• TB Product Heads, each GCNA market
• Team members in Transaction Banking, Client Coverage, Financial Markets and Retail/Private Banking under the context of banking the ecosystems of our clients in the cluster
• SCB Strategy, Operational Risk, Finance, Group Treasury, HR, Legal, Credit Risk, Compliance etc
• Business Planning Managers in other parts of SCB

External

• Major clients, particularly those in which you play a strategic sponsor role
• Competitors
• Media

Other Responsibilities

• Embed Here for Good and the Group’s brand and values across TB Corporate Sales GCNA; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Skills and Experience

• Digital Transformation    
• Client Relationship Management    
• Customer Behavior and Preferences    
• Sales closings and agreements    
• Sales proposals and presentations    
• Risk Management     

Qualification 

• Bachelors degree in Business Management, Banking, Economics or Finance and/or significant Transaction Banking sales experience ideally in an international/regional environment, with a strong understanding of the market competitive landscape.
• Proficiency in Mandarin or Cantonese is a valuable asset for effective communication with Chinese clients. 

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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