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Officer / Senior Associate, Customer Analytics

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Job ref no.: CUSAN52
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Officer / Senior Associate, Customer Analytics

Shanghai Commercial Bank Ltd
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Job Highlights

  • Work closely with different units
  • Support regular business analysis and marketing campaigns of the whole bank
  • Assist to conduct productivity, branch scorecard and branch portfolio

Responsibilities:

  • Work closely with different units (e.g. product teams, frontline units) to understand their analytic needs and develop right solution for them
  • Support regular and ad-hoc business analysis and marketing campaigns of the whole bank
  • Assist to conduct productivity, branch scorecard and branch portfolio analysis to facilitate sales planning and branch optimization
  • Work in accordance with relevant procedural manuals and appropriate controls to ensure proper risk management (e.g. prevent operational loss, reduce operational risk, etc.)

Requirements:

  • Degree holder or above in Quantitative Statistics, Mathematics, Analytics or IT related discipline
  • Minimum 1-2 years of experience in data analytics on customers, preferably in Banking, Financial Services or FinTech industry
  • Proficiency in Database language, e.g. SQL, SAS and Excel is a must; Python or other analytical tools is advantageous
  • Good interpersonal skills with strong business sense so as to communicate analytical subjects effectively with various business units including non-technical counterparts
  • Possess a wide range of banking product knowledge
  • Good command of spoken and written English and Chinese, including Putonghua
  • Candidates with less experience may be considered as a junior position

We offer competitive remuneration commensurate with candidate’s background.  If you look for a friendly and harmonious working environment with steady career progression, here is the right opportunity for you.  Please submit your full resume with current and expected salary to the Human Resources Division by clicking “Apply Now” or visiting https://www.shacombank.com.hk/eng/about/career/Career.jsp.

We are an equal opportunity employer.

Applicants who are not contacted within 8 weeks may consider their application unsuccessful. Applications may be retained for 24 months for consideration of other suitable openings.

All personal data collected will be used for recruitment related purposes strictly in accordance with the Bank's personal data policies, a copy of which will be provided upon request by contacting our Personal Data Compliance Officer.

More Information

Job ref no.CUSAN52
SalaryN/A (Search your salary info in SalaryCheck)
Job Function
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Full-time
Experience
  • 1 year - 2 years
Career Level
  • Non-management level
Education
  • Degree
Overview

Incorporated in November 1950, Shanghai Commercial Bank Ltd. is one of the most well known local Chinese banks in Hong Kong. At present, there are more than 40 local and overseas branches. The Bank has always been pursuing the motto of its founder, Mr. Kwang-pu Chen, to 'Serve the Community'. The Bank's slogan of 'For Personalized Service' and 'All in a Family' denotes the Bank's devotion to providing personalized services to its clients and promoting a harmonious relationship among its staff members. 

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