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Oversee all shops in Hong Kong and Macau, and to supervise, train and monitor front-line team to meet company standard and achieve sales target and KPI.
Ensure efficient and effective day-to-day operations of all shops
Manage a portfolio of retail stores to provide guidance, support, and motivation to Store Managers to achieve sales targets and KPIs.
Coaching company store-in-charges identifying sales opportunity, handling customer services and operations standards proactively
Provide positive leadership through effective communications, motivational techniques, coaching, and training to meet business needs
Plan, develop and execute CRM strategy for our VIPs to grow database and commercial goals;
Deliver train-the-trainer programs for enforcement of the training
Need to embrace the Group's vision, mission and values into a clear learning and development agenda by conveying it through development programs, staff communication events and staff relations projects
Provide market intelligence and store feedback to management timely
Support customer enquiries and complaints from service hotline and email in an efficient and professional manner
Requirement:
Bachelor's Degree in Business Administration or related discipline
Minimum 8 years of hands-on experience in store management, preferably in fashion retail industry
Proactive, people-oriented with strong presentation and influencing skills
Excellent presentation, interpersonal and communication skills
Good command of English and Cantonese and Mandarin
Interested parties please send your resume with current and expected salary to Human Resources Department via email by clicking Apply Now.
“The Unusual Experience - It has truly been an extraordinary experience.
It touches your soul with five senses.”
「非尋常體驗,非尋常觸覺。」
We are a Hong Kong-based fashion label established in 2000, currently with over 130 stores in Hong Kong, Macau and the Chinese Mainland.
initial concept is not limited to the customer’s closet; it extends to the pursuit of exquisite style and fashion in all aspects of life. The unique and renowned initial style is made possible by its professional team working together, and living and breathing and creating.