Accompanying the company development, we are looking for you, the outstanding candidate for:

Service Administration Officer
 

Responsibilities:

• Delivering professional customer service to maintain strong relationship with customer by supporting daily customer inquiries and service requests via incoming calls and emails;
• To prepare  sales / service-related documents includes quotation, service contract and tender document...etc, in high standard of data accuracy;
• Coordinate and liaise closely with service team, to ensure timely information delivery and case follow-up;
• Assist in service KPI dashboard monitoring & analysis;
• Maintain and strengthen SAP equipment installed base, spare part price list set up;
• SAP system input, service job coordination and verification, customer purchase order and payment follow up;
• Any other administration task as assigned by supervisor, assist the team for ad-hoc projects

Job requirements:

• Degree / Diploma holder;
• Minimum 2 years service admin experience;
• Working experience in medical equipment / healthcare market will be a strong advantage;
• Experience in SAP system is preferred;
• Strong numerical and analytical skills / business acumen / prior experience in Power BI / solid skills in advanced Excel functions is an advantage;
• Strong communication skills, customer focused, responsible, able to prioritize, good team player and willing to take up challenges;
• Able to communicate in Chinese and English;

Candidate with more experience can be considered as “Senior Administration Officer”

Interested candidates, please send your resume, with present and expected salary to us.

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