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Greet customers with a friendly and welcoming demeanour.
Clearly explain the registration process and any necessary documentation.
Assist customers in using cash dispenser machines
Collaborate with team members to ensure smooth execution of promotional activities.
Answer customers general inquiries or re-direct them to Customer Service Representatives or Team Leaders
Engage with potential customers and provide detailed information about the products or services being promoted.
Requirements:
Form 5 graduate or above with customer services working experience in relevant field, e.g. retail, hotel, catering or airline industry. Fresh graduates are welcome.
Good command of written and spoken English, Cantonese or Mandarin will be an advantage.
Good customer service skills along with effective interpersonal and communication skills.
Self-initiative, positive, commercial and good time management.
Immediately available will be an advantage.
Candidate with more experience can apply for the position of Team Leader.
Benefits:
On-the-job training
Good career growth
Interested parties please apply with full resume stating the current and expected salaries by clicking Apply Now.
Global Exchange is a leading company in the provision of foreign currency exchange services at world-class international airports, where we have acquired a high specialization as a result of over 29 years of experience and a branch network of over 423 outlets at 69 international airports in 25 countries across the 5 continents. Thanks to our customer-centric focus and our corporate culture based on achieving excellence in Customer Service, we get to successfully manage the currency exchange business improving significantly our operational results and boosting, at the same time, our growth and worldwide recognition. Today, we have an ambitious expansion plan in regions such as Europe, the Middle East, Africa and Asia Pacific.
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