Job Responsibilities:

• Monitor and perform day to day operation
• Liaise with other department and outside contractors to ensure excellent service delivery
• Able to handle both guest complaints and enquiries in a courteous and efficient manner

Job Requirements:

• Form 5 or above
• At least 1 year's customer service experience, preferably in hospitality, tourism, hotel or related service industry
• Experience in the operations of serviced apartments/residences will be an advantage
• Service-oriented, mature, independent and able to work under pressure
• Good communication and interpersonal skills
• Good command of both written and spoken English & Chinese
• Computer literate in Ms Word, Excel and Chinese Word Processing
• Shift duty is required

Candidates with more experience will be considered as Guest Relations Officer.

We provide attractive remuneration package and fringe benefits for the right candidate. Interested parties please send detailed resume with current & expected salaries via Apply Now or send in your application through the Careers section in our Corporate Website: http://www.hongyip.com/Careers.
Royal Elite is an Equal Opportunity Employer. Personal data collected will be used for recruitment purpose only.