• General deskside support service (such as email account, printer, setup and support, etc)
• Provide support services on coming new iPad apps
• Provide support on coming new IT devices including iPAD, Android, and Tablet
• Provide basic technical / user support on company Apps
• Troubleshooting software connectivity and browsing problems
• Meeting room AV support service
• Recording all incoming service requests into the call-log system/file
  
  

• Minimum of 2 years of experience in technical support service with helpdesk support, preferably in the insurance industry.
• Computer hardware and software troubleshooting / diagnostic skills.
• Proficient in popular software in both Microsoft Windows and Mobile App (Android, iOS, iPad, and tablet) and laptop
• Experience in scale of event and conference meeting support, Audio and Video devices set up
• Experience in ITSM ticket handling skills.
• Good command of spoken Cantonese, Mandarin, and English.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.