Responsibilities

• Discuss the room availability situation with the Director of Revenue / Director of Sales & Marketing for booking situation, forecast demand to set the most appropriate yield management strategies
• Prepare daily reports and Monthly report of department
• Update & ensure rates are properly updated on all platforms
• Lead and supervise Reservation team on daily basis with Supervisor to ensure all booking are properly updated in Opera on time
• Provide and monitor training to Reservation team as scheduled
• Oversee the management of group block activity and communicate with Sales team to ensure that group cut-off dates, rooming lists, group block activity (i.e., pick up, attrition) are being well managed
• Ensure full compliance of hotel credit policy
• Maintain communication with OTAs and monitor rates/inventory closely through extranet aggressively
• Develop and foster close and positive rapport with the public, guests, clients and members of the travel trade
• Perform any other reasonable duties as required by the Management from time to time

Requirements

• Degree in hotel management or related discipline
• At least 2 years’ relevant experience in a similar position in luxury hotel
• Well organized and a good planner
• Excellent communication and presentation skills
• Good command of both written and spoken English and Chinese

Benefits will be offered:

• 5-day work week, daily 8.5 working hours plus meal break
  五天工作週, 工作時長八小時半外加用膳時間
• Discretionary bonus 酌情性獎金
• Compassionate Leave 恩恤假
• Marriage Leave 婚假
• Comprehensive family medical insurance 醫療保險
• Dental Plan 牙科保障計劃
• Insurance Plan 人壽保險
• Free Duty Meal 免費員工膳食
• Education Subsidies 教育支援
• Retirement age: 65-year old 退休年齡: 65歲

請將個人履歷、要求待遇電郵到career.hghk@harbourgrand.com， Whatsapp 9700-1793  或傳真至 3908-6865。
Please send us your resume with expected salary by email to career.hghk@harbourgrand.com, Whatsapp 9700-1793 , or fax 3908-6865.

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts. Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.