Responsibilities

• Answers all incoming calls promptly, politely, helpfully and follow hotel call standard
• Accepts reservations according to the room situation, correct rate and availability
• Inputs confirmed reservation information into PMS so as to have the most updated room situation at all times
• Follow up reservations to ensure that all reservations are in good order
• Keeps records of all reservations through a well organized filling system
• Upsells rooms package, transportation services and other facilities whenever opportunities arise
• Follows instructions from superiors to maintain optimum occupancy and average room rate for the purpose of maximizing revenue
• Perform any other reasonable duties as required by the Management from time to time

Requirements

• Diploma or Higer Diploma holder in hospitality management or equivalent
• Fresh graduates will also welcome
• Good command of spoken and written English, Cantonese and Mandarin
• Knowledge of Opera system is an advantage

Benefits will be offered:

• 5-day work week, daily 8.5 working hours plus meal break
  五天工作週, 工作時長八小時半外加用膳時間
• Discretionary bonus 酌情性獎金
• Compassionate Leave 恩恤假
• Marriage Leave 婚假
• Comprehensive family medical insurance 醫療保險
• Dental Plan 牙科保障計劃
• Insurance Plan 人壽保險
• Free Duty Meal 免費員工膳食
• Education Subsidies 教育支援
• Retirement age: 65-year old 退休年齡: 65歲

請將個人履歷、要求待遇電郵到career.hghk@harbourgrand.com， Whatsapp 9700-1793  或傳真至 3908-6865。
Please send us your resume with expected salary by email to career.hghk@harbourgrand.com, Whatsapp 9700-1793  , or fax 3908-6865.

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts. Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.