About GRVT

GRVT is the world’s first licensed decentralized exchange (DEX) that also operates as a self-custodial centralized exchange (CEX), pioneering a true CeDeFi model by merging the best of centralized finance (CeFi) and decentralized finance (DeFi). Our platform aims to enable anyone to buy, sell, trade and invest in financial products offered by anyone, leveraging smart contracts for self-custody, scalability, and security. By combining the security and compliance of traditional finance with the efficiency and autonomy of blockchain, GRVT is building a unified, global financial system that scales far beyond crypto.

Imagine a financial system where trust is automated, inefficiencies are eliminated, and opportunities are accessible to everyone. Traditional finance relies on outdated infrastructure, creating high costs and barriers to access, while DeFi struggles with complexity and scalability. GRVT bridges these gaps, redesigning finance from its core and creating an ecosystem that is open, inclusive, and transformative.

Key Stat

• s52 employee s and growin
• g$14.3M in fundin g (seed round
• )The world’s first licensed, regulated blockchain-settled exchang
• e500,000+ community follower s across platform
• s30,000+ KYCed user s in the first week of mainnet launc
• h55 institutional client
• s$4B monthly committed volum
• eRecognized as the fastest-growing crypto exchang
• eMainnet Day-1, 20th Decembe

rIf you’re passionate about meaningful innovation and ready to shape the future of finance, GRVT offers the opportunity to work at the forefront of financial evolution. Join us and be part of redefining what’s possible

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Backed by Traders, Invested by Lead

ers:SIG | QCP | SELINI | HACK VC | DELPHI DIGITAL | ANTELOPE | METALPHA | LIQUIDITY TECH | ALBATROSS | CMS | FISHER 8 | MOONVAULT | PULSAR | FLOW TRADERS | KRONOS and

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----Job Title: Customer Service Representa

tive
Key Responsibili

• ties:Help troubleshoot problems for customer accounts and other account related issues,offering comprehensive trading and campaign informa
• tion.Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolu
• tion.Demonstrate an in-depth understanding of products, functions, features and bene
• fits.Assist with users via live chats, ensuring prompt and accurate respo
• nses.Identifying enquiries, escalating accordingly and resolving enquiries, conduct, collaboratively with relevant t
• eams.Manage institutional Telegram chats, providing high-quality support to institutional cli

ents.
Qualifica

• tions:A minimum of 2 years’ experience in customer se
• rvice.Proficient in customer relationship management systems and data ana
• lysis.Strong motivational skills, with the ability to thrive both independently and as part of a
• team.Excellent communication and interpersonal abilities, with a commitment to customer satisfa
• ction.Experience or familiarity with the Intercom Ticketing System is highly desi
• rable.Capable of effectively managing institutional Telegram
• chats.Familiarity with institutional APIs is a significant adva
• ntage.Strong written and spoken English s
• kills.Knowledge of cryptocurrencies or digital payments is a
• plus.Available to work in the Asia Timezone, ideally based in Asian r

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.