Manager, Facilities Management
About FWD Group
FWD Group is a pan-Asian life and health insurance business that serves approximately 30 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance.
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For more information about FWD Hong Kong, please visit .
Summary:
- Provide high standard of facility services for supporting the business run of the Company with cost effectiveness and operational efficiency
- Manage the sub-ordinates and outsourced teams/ vendors on day-to-day facilities operations in a risk-free workplace
- Execute space planning from strategic view to cope with business objectives
The Job:
- Lead and coach the FM team & outsourced FM service provider (where appropriate) to execute the facility management services such as mailroom, pantry, building fabric & AV maintenance, security systems (access control & CCTV surveillance), telephone line services, etc.
- Oversee procurement and vendor management including contract negotiation and monitoring of SLA compliance
- Increase awareness of the team towards operational risk by reviewing existing/ developing systematic workflow and audit trails on security management
- Lease administration – Take part in discussion with Landlord/ property consultant on leasing matters and liaison with Building Management Offices for fulfillment in tenant’s obligations under Tenancy Agreement & payment matters
- Assist in space planning/ real estate projects
- Ensure all facility installations in compliance with statutory regulations including occupational health & safety
The Person:
- Degree preferred in Property / Facilities Management / Environmental Science/ Sustainability / Business Administration or a related discipline plus more than 10 years’ solid facilities management and experience working in financial institutions
- Possess experience to manage office space portfolio of 100,000 sq. ft. or more
- Sound experience in supervising 3rd party vendors and staff coaching
- Analytical, confident and problem solving
- Capable of budgetary control
- Fluency in Chinese and English business communication, both verbal and written
- Technology savvy but not limited to MS Office applications
- FM knowledge demanded, ideally with relevant qualifications
- Good sense of market knowledge from FM & procurement perspectives
- Knowledge in relevant statutory regulations/ ordinances/ code of practice
- Excellent negotiation and supplier relationship management skills
- Effective incident management & reporting skill
We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate.
Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process.
All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.
Skills
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