To cater to our business expansions, we are now hiring high caliber talents to join our growing team, together with our current talent forces to support the business strategies, goals and initiatives.

Job Duties:

i. User Support and Troubleshooting Skills

• Ability to handle user issues and provide technical support in various areas, including O365 , Windows operating systems, Mac platforms, Android and iPhone mobile devices, printers, telephone systems, CCTV, and access control systems.
• Proficient in using collaboration tools like Jira, Confluence , to assist users in resolving usage-related problems.
• Capable of engaging in clear technical communication with users across multinational and multi-site environments. Utilize remote tools for remote collaboration, resolving user issues, and ensuring smooth utilization of technical devices and systems.
• Ability to write clear and understandable technical documents and operation guides to assist users in better using and maintaining systems. Enhance users' self-help problem-solving capabilities.
• Willingness to engage in self-learning and continuous education, keeping up with technological advancements and trends to enhance user support and problem-solving abilities. Continuously learn new technologies, participate in training courses, and be willing to share knowledge.

ii. Server and Network Equipment Operation and Maintenance Support Experience

• Familiarity with the configuration and maintenance of Windows Server operating systems and related services ( AD , DNS, DHCP). This includes server installation, configuration, monitoring, and troubleshooting.
• Proficiency in network equipment operation and maintenance, including the configuration, troubleshooting, and performance optimization of switches, routers, wireless controllers, access points, and firewalls . Ability to analyze network traffic and resolve network issues.
• Experience in operating virtualization platforms such as VMware , Hyper-V, and managing virtual machines and resource allocation.
• Experience in managing and maintaining storage devices such as SAN and NAS , including configuring storage space and defining backup strategies.
• Ability to prioritize tasks, effectively schedule and handle tasks, ensuring the stability and availability of critical systems. Allocate time and resources based on urgency and importance.
• Allocate time and resources based on urgency and importance.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• At least 2 years of proven experience in Windows Server administration, VMware virtualization, network management, and desktop support.
• Strong knowledge of Windows Server operating systems and Active Directory.
• Experience in configuring and managing VMware vSphere environments.
• Proficiency in network protocols, routing, and switching.
• Familiarity with desktop support tools and techniques.
• Excellent problem-solving skills and ability to work under pressure.
• Strong communication and interpersonal skills.
• Relevant certifications such as MCSA, MCSE, VCP, or CCNA are a plus.

What are our benefits?

• Rewarding career development with regional exposure
• Double pay
• Performance bonus
• Medical insurance
• Work From Home
• Five-day work week
• Daily snacks
• Friendly and open work environment with a young, energetic team

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.