You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Job Description:

• Support and manage the digital strategy and roadmap of Sunlife Digital Client Service & Customer Engagement Applications
• Responsible for the solution engineering and estimations based on the business requirements
• Participate in key projects for expansion of the business to ensure seamless implementation
• Troubleshoot problem and propose recommendation to solve issue
• Manage the vendor and internal off-shore teams for development, testing, deployment, production support and new product launch
• Actively manage risks and issues related to the project and provide status updates to the relevant stakeholders
• First line support to the Key stakeholders / Hotlines for day-to-day enquiries and issues
• Involve in system development lifecycle including user requirement collection, analysis and design, development, SIT, UAT, training, documentation and ongoing support
• Coordinate and Monitor System Integration Testing and User Acceptance Testing
• Work with vendor to follow up Pentest & Vulnerable test, server upgrade etc.
  
  

Requirements:

• Bachelor degree in Computer Science or related discipline
• Over 8 years of relevant IT experience, preferably in Insurance and Finance sector
• Solid experience in Project Management and system integrations
• Good knowledge of Mobile App, Cloud platform, DevOps tools and modern JavaScript frameworks (Angular, React, Node.js, etc.) are definitely an advantage
• Preferable for knowledge in areas such as PL/SQL programming, XML, JSON, API, Control-M
• Knowledge of multi-tiered web/mobile application architecture and infrastructure components (High Availability, Load Balancing, DB Connectivity)
• Basic network and firewall knowledge is an added advantage
• Familiarity with server certificate renewal
• Experience with Data Visualization and Dashboard Tools (i.e. Tableau, Power BI) and Single Sign-on Solution is a plus
• Proven experience of project management tools (e.g. Confluence / Jira)
• Scrum or Agile project experience an advantage
• Good communication and interpersonal skills
• Fluent in written and spoken English
  
  

Job Category:

IT - Technology Services

Posting End Date:

30/12/2025

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