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Officer – InterContinental (Guest Relations)

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Officer – InterContinental (Guest Relations)

InterContinental Grand Stanford Hong Kong
AI翻譯由Google Translate提供,內容如有歧異,請以原文為準。

Job Highlights

  • Responsible for hotel front office operations
  • good command of English, Cantonese and Mandarin
  • Excellent communication skills

Job Responsibilities:

  • Provide courteous service to guests and responds promptly to guests’ enquiries, complaints or requests;
  • Check guests’ satisfaction to ensure total service excellence;
  • Conduct daily briefing and ensure effective shift handovers to ensure smooth daily operations;
  • Maintain high level of product knowledge to ensure work quality meets the hotel standards.

Job Requirements:

  • Degree or Diploma in hospitality management or related studies;
  • At least 2 years of related working experience;
  • Excellent communication skills with good written and spoken English, Cantonese and Mandarin;
  • Good organizational, problem solving and interpersonal skills;


We’ll offer the right candidate an attractive compensation package, on-going professional development and a culture of service excellence.

Applicants who do not hear from us within four weeks should consider their applications unsuccessful. Information collected will be used for employment purpose only.

More Information

SalaryN/A (Search your salary info in SalaryCheck)
Benefit
  • 5-day week
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Free duty meal
  • Marriage leave
  • Medical plan
Job Function
Location
  • Tsim Sha Tsui East
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Full-time
  • Permanent
Experience
  • 1 year - 15 years
Career Level
  • Non-management level
Education
  • Master's degree
  • Degree
  • Asso. Deg or High Dip
  • Diploma or equivalent
Overview

Being recognized as World’s Leading Luxury Business Hotel by the World Travel Awards (WTA), InterContinental Grand Stanford Hong Kong is a five-star hotel that offers breathtaking views of Hong Kong’s Victoria Harbour. The hotel features 570 luxurious rooms and suites and the finest selection of world-class dining outlets from distinctive Italian to contemporary international buffet and award-winning Cantonese cuisine.

海景嘉福洲際酒店為國際五星級酒店,曾被世界旅遊大獎(WTA)頒發全球最佳豪華商務酒店獎,坐擁壯麗迷人的維多利亞港景致及璀燦的香港美景。酒店不單備有572間設備完善的客房及套房,更設有多間具備世界級水準的餐廳,包括別具一格的意大利餐廳、環球美饌自助餐及屢獲殊榮的正宗粵菜食府。

 

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