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Guest Relations Officer (Full time) Guest Relations - 5-day work week

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Guest Relations Officer (Full time) Guest Relations - 5-day work week

Hong Kong Adventist Hospital - Stubbs Road
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Job Highlights

  • Ensure seamless coordination for VIP guests and patients
  • Provide car parking service for guests or visitors at the main entrance
  • Immediately available is preferred

Extending the Healing Ministry of Christ 

HONG KONG ADVENTIST HOSPITAL – STUBBS ROAD is a reputable not for profit acute care private hospital serving international and local patients with a passion for excellence, a spirit of Christian service and a commitment to whole-person healing.  Thanks to its state-of-the-art equipment and highly-skilled staff, our hospital offers all the advantages of a high-tech medical center where physicians and healthcare personnel provide patients with attentive care in a safe and comfortable environment. We are currently seeking enthusiastic, motivated, and qualified individuals for the following position(s):

 

Job Description:

  • To ensure seamless coordination for VIP guests and patients, including hospital information, transportation, and other special requests.
  • To resolve problems arising from guests and attend inquiries with dispatch and report all guest comments, compliments, and suggestion to the manager.
  • To provide car parking service for guests or visitors at the main entrance
  • Actively shares with the guest about hospital services, meet and greet upon guests arrival.
  • To assist manage a portfolio of VIP guests, offering personalized service, building lasting relationships, and optimizing the patient experience.
  • To maintain guests services offered in the lobby, public areas meet the highest standards.

Job Requirement:

  • Diploma holder in Hospitality, Tourism Management or related disciplines
  • Minimum 2 years or above of experience in five-stars hotel, Guest services or Hospital industry
  • Being compassionate to patients, friendly, proactively offer assistance and guest oriented
  • Proficiency in English, Cantonese and Mandarin is strongly preferred
  • Excellent communication skills and team player
  • Multi-tasking and good time-management is required
  • Immediately available is preferred

 

We offer a competitive remuneration package to suitable candidates. Please apply with full resume and expected salary to Human Resources Department, 40 Stubbs Road, Hong Kong or by fax 3651 8865 or Apply Now.

Candidates not invited for interview within 4 weeks may consider their applications unsuccessful.
All information provided by applicants will be used strictly for recruitment purpose only and they will be destroyed after 6 months. 

More Information

SalaryN/A (Search your salary info in SalaryCheck)
Benefit
  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Medical plan
Job Function
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Full-time
  • Permanent
Experience
  • 2 years - 5 years
Career Level
  • Non-management level
Education
  • Degree
  • Asso. Deg or High Dip
  • Diploma or equivalent
Require to Travel
  • No travel
Overview

Extending the Healing Ministry of Christ

HONG KONG ADVENTIST HOSPITAL – STUBBS ROAD is a reputable not for profit acute care private hospital serving international and local patients with a passion for excellence, a spirit of Christian service and a commitment to whole-person healing. Thanks to its state-of-the-art equipment and highly-skilled staff, our hospital offers all the advantages of a high-tech medical center where physicians and healthcare personnel provide patients with attentive care in a safe and comfortable environment. We are currently seeking enthusiastic, motivated, and qualified individuals.
 

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