Responsibilities

• Manage the daily activities for the retail & SME payment services (e.g., FPS, CHATS, JETCO, Loan, Credit Card, SWIFT, etc.)
• Manage daily interbank settlement, account closure, trade booking and associated support functions
• Lead the team to ensure all payment operations are in full compliance with both internal and external regulatory and compliance requirements
• Ensure timeliness and accuracy of processing financial transactions, clearing & settlement reconciliation
• Liaise with internal departments and external parties (e.g., HKICL, JETCO, card associations, etc.) to ensure effective coordination, control and governance on daily operations
• Review, develop and streamline the daily operational procedures and workflows of payment operations to attain quality service enhancement and efficiency improvement
• Manage various management reports, conduct evaluation and provide timely and accurate tracking on KPIs/SLAs
• Lead ad-hoc projects/ UAT for system development and new product launch to meet business needs and ensures that project/department milestones/goals are met
• Manages subordinate staff in the day-to-day performance of their jobs and development

Requirements

• Degree holder in IT, Operations or Business related disciplines
• Minimum 8 years’ experience in banking/ payment operations with 3 years in managerial level
• Good understanding of banking payment services (FPS, CHATS, JETCO, Loan, Credit CardSWIFT, etc.)
• Keep abreast of banking/ payment technologies with strong business acumen
• Excellent negotiation, project management, interpersonal and communication skills
• Highly organized, self-motivated and capable to work under pressure
• Good command of both written and spoken English and Chinese (Mandarin)

Interested candidates, please send your detailed resume with contact telephone number, earliest availability date, current and expected salary via Apply Now.

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