We are now looking for a suitable person to fill the following position in the School of Open Learning:

Student Services Officer (SOL) (Ref.: 25000I3)
 
Major Duties and Responsibilities 

The appointee will be responsible mainly for the following: 

 

• Planning and implementing the provision of student learning support and activities, special projects and functions of the School;
• Preparing promotional and publicity materials of the School;
• Performing data processing and compilation of statistical reports and correspondence;
• Providing general administrative and clerical support to School operations;
• Supervising and providing frontline services on roster basis, and handling students’ and external parties’ enquiries;
• Coordinating and liaising with internal and external parties at various levels; and
• Performing any other duties as assigned.

The appointee will be required to perform duties occasionally on weekday evenings, Saturdays and Sundays.

Candidates
Candidates should possess the following qualifications, experience and competence:

• At least 5 subjects with Level 2 or above in HKDSE or equivalent, including English & Chinese languages, and Mathematics;
• Computer literacy including MS Excel, Chinese Word processing, also preferably WordPress, design and photo/video software such as Canva, Adobe Photoshop and Premiere;
• Possess knowledge of website management, graphic design and video-taking software would be an advantage;
• Attributes of a good team-player, and a strong sense of responsibility; and
• A good command of both written and spoken English and Chinese, including Putonghua.
• Experience in simple graphic design and video editing, production of publications/promotional materials, as well as social media and website updating will be a definite advantage.

Candidates may be invited to attend a written test.

 

Terms and Conditions for Appointment

An attractive remuneration package, including basic salary, an end-of-contract gratuity, and a discretionary incentive payment, where applicable, will be offered to the right candidates. Generous annual leave, staff-development sponsorships, medical and dental benefits, and life insurance coverage will also be provided. 
 

To Apply
Candidates who are interested in joining us may submit their applications via the University’s eRecruitment System:
https://hkmu.taleo.net/careersection/ex_full_time/jobapply.ftl?lang=en&job=25000I3

Closing date of application:    6 April 2025

The personal data collected will be used for the purpose of considering your application for employment.  For details, please refer to the “Personal Data (Privacy) Notice for Job Applicant” on the University’s website. If you are not contacted by the University within eight weeks from the closing date of application, you may assume that your application was unsuccessful.