Are you ready to stand out among the next-generation of hospitality leaders? We are looking for Duty Manager at Front Office Department:

Job Responsibilities:

• Represent management and take charge of situations and make necessary decisions in the absence of the management on duty or department heads.
• Provide and ensure efficient and quality front line guest services at all hours.
• Maintain smooth relationships between management and guests, resolve problems arising from guests’ complaints and attend attend inquiries with dispatch and report all guest complaints, compliments, and suggestion to the management.

Job Qualifications:

• A minimum 5 years of relevant experience in the Front Office in an upscale deluxe hotel level
• Certificate in hotel management or related disciplines preferred
• Knowledge of Opera system and others computer software.
• Excellent command in English, Cantonese, Putonghua and any other language would be an asset.

Hotel ICON is an equal opportunity employer and welcome applications from all qualified candidates. The information provided by applicants will be treated in strict confidence and only be used for recruitment related purpose. Personal data provided by job applicants will be used strictly in accordance with the employers' personal data policies.

If you are not contacted within four weeks of submitting your resume, your application will be retained up to 1 year and be considered for other appropriate positions within this period. We will of course treat as confidential all personal data which we obtain from you. Such personal data will be used for all purposes relating to your application for employment with us.

Under the Personal Data (Privacy) Ordinance, you have the right to ascertain whether we hold your personal data and, if we do, to obtain a copy of the data and to correct any of the data that is inaccurate. Requests for access to and correction of your personal data should be addressed in writing to Director of Human Capital (17 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong).