Primary Responsibilities:

• Communicate and build relationship with agency support and push CS business (MPF & EB) 
• Communicate and build relationships with agents for business development 
• Keep abreast of market development and deliver key initiatives to agents 
• Provide professional & technical advice to agents and prospective customers (Quotation, Proposal, Client meeting, Member briefing, Client Seminar) 
• Provide District Training & helpdesk at agent’s' offices 
• Provide product & skills coaching and training to agency & support staff
• Lead and organize training for both new and existing products to improve sales skills across various insurance offerings.
• Create training resources and e-learning materials in multiple formats, including video editing and interactive online content.
• Keep training records up to date and compile training reports.
• Provide weekly updates to agents and address their inquiries promptly.
• Review sales processes and operational guidelines.
• Collaborate with internal teams to enhance sales systems.
• Coordinate with external trainers to develop and arrange training programs and activities.
• Assist with additional projects as needed.

Essential Requirements:

• Bachelor’s degree with at least 5 years of relevant experience in agency training.
• IIQE Certification is a must 
• Strong presentation, communication, and interpersonal skills.
• Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint.
• Excellent spoken and written proficiency in English and Chinese, including Mandarin.

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