Job Title- Infrastructure Engineer

Client- reputed name in financial services industry

Position purpose:

This role is for a technical support position and the candidate will be responsible for supporting projects/ services. Must ensure that the team’s services are delivered on time and aligned to agreed SLAs and processes. 

The candidate will help ensure the quality of ITP services remains consistently high, that operating policies are developed or are strictly followed, and adhere to all IT security policies to maintain system integrity and quality. 

The candidate must have excellent technical knowledge matched by a “can do” hands-on attitude, have an eye for details, possess an inquisitive mind to question, analysis and improve existing ways of working, have excellent verbal and written communication skills in English, and always work to maximize IT Security and minimize IT Operational Risk. 

The successful candidate will work with other IT teams in Asia so must possess strong organizational skills, have great time management, be organized and methodical in their scope of work.

Responsibilities

• Responsible for production security projects.
• Must have skills in:

1. Red Hat Enterprise Linux 7.x / 8.x/ 9.x
2. Ubuntu 16.x / 18.x / 20.x / 22.x
3. In Place Upgrade experience
4. Veritas & OpenSVC Cluster Skills

• Good to have skills:

1. ITIL
2. Ansible
3. Python

• Resolve or coordinate the resolution of issues with other internal teams globally and/or with the vendor 
• Communicate and provide status updates on issues to business users, management team and other stakeholders. 
• Ensure issues are reported, tracked, followed up in a timely manner. 
• Support Disaster Recovery Test, Live-play and Business Continuity activities 
• Ensuring appropriate escalation to management and/or permanent control (or Compliance as appropriate) as soon as an issue is identified.

Contributing Responsibilities 

• Contribute for implementing audit recommendations as per the agreed timeline.

Permanent Control Aspects 

• Direct contribution to client operational permanent control framework.
• Contribute to the implementation of operational permanent control policies and procedures in day to-day business activities, such as Control Plan 
• Comply with regulatory requirements and internal guidelines. –
• Contribute to the reporting of all incidents according to the Incident Management System 
• Ensure audit recommendations are resolved within the specific timeline.

Technical & Behavioral Competencies

Required Technical Knowledge/Skills: 

• At least 8+ years of technical experience in operating system (OS): 

o Red Hat Enterprise Linux 7.x / 8.x/ 9.x 

o Ubuntu 16.x / 18.x / 20.x / 22.x

• Must have the concept for handling in place upgrade and to resolve related failure. 
• Must have Veritas and OpenSVC skillset to support daily operation and setting up for projects.
• Must know how to code, apply and troubleshoot Ansible playbooks.
• Must have excellent written and verbal communication skills in English. Eg. Able to break down complex technical situations and communicate with non-technical managers and very technical Level 3 senior system administrators.
• Preferable if the candidate has knowledge and skills working with Low Latency or Electronic Trading Network
• Proficiency in handling and/or contribution to complex IT projects.
• Able to work autonomously and as part of a team using strong analytical skills.
• Demonstrate a systematic and logical approach to problem-solving.
• Good presentation and documentation skills, possess good time keeping and attention to detail
• Be willing to do work on weekends. Also be on call or attend incident calls outside office hours at short notice.
• Relishes taking ownership, being totally hands-on and comfortable directly interfacing with people at all levels of the organization.
• Be service oriented, customer focused, positive, committed and have an enthusiastic “can do” attitude.
• Able to plan, test and execute Production changes successfully following a robust Change Management process.
• Documentation on Audits, Reports, IT Procedure, etc.

Other Value-Added Competencies: 

• Knowledge and experience with Ansible Tower, Centrify, Veritas and BMC software. 
• Experience using or supporting VSAN, iSCSI, DAS, NAS, SAN storage technologies. 
• Have good scripting skills, in PowerShell, Python or other programming languages. 
• Have knowledge and experience using Agile methodologies and/or has been part of DevOps teams.

Specific Qualifications (if required):

• A professional certification in RHEL 
• Qualified in ITIL.

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to deliver / Results driven 

Creativity & Innovation / Problem solving

Client focused

Adaptability

Transversal Skills: (Please select up to 5 skills)

Analytical Ability 

Ability to understand, explain and support change 

Ability to manage a project

Ability to set up relevant performance indicators 

Ability to develop and adapt a process

Education Level: Bachelor Degree or equivalent 

Experience Level At least 7 years

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