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Customer Service Officer (Call Centre/ Hotline)

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Customer Service Officer (Call Centre/ Hotline)

OT&P Healthcare
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 Job Specification:

  • Responsible for appointment bookings and patient registration
  • Handle patient enquiries in a professional manner via phone calls, emails
  • Cooperate with other team members to solve customer requests and problems efficiently
  • Maintain a high level of customer satisfaction
  • Follow up and liaise with relevant parties
  • Others ad-hoc project as assigned

 

Job Requirements:

  • At least with two years’ customer service experience
  • Trilingual - Very good level of spoken and written English, Mandarin and Cantonese
  • Excellent communication and interpersonal skills
  • Detailed minded and a Team player
  • Immediate available will be an advantage

 

We Offer:

  • Competitive salary and benefit package
  • Vibrant and multicultural working environment
  • Comprehensive on-job training

Please apply in confidence with full resume, expected salary and availability to the Human Resources Department, OT&P by emailing us via [CTgoodjobs Apply Now] or by clicking “Apply Now” button.

The information provided will be used for selection purpose only. All information of unsuccessful applicants will be destroyed within six months.

OT&P Healthcare is an equal opportunity employer and does not discriminate against its employees or applicants based on age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, or any other protected classification under local laws.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More Information

SalaryN/A (Search your salary info in SalaryCheck)
Job Function
Location
  • Central
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Full-time
Experience
  • 2 years
Education
  • N/A

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