About AXA Hong Kong and Macau

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 51 markets and serving 94 million customers worldwide. Our purpose is to act for human progress by protecting what matters.

As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers' needs and leveraging and investing in technology and digital transformation.

We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company.

AXA is an equal opportunity employer. We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.

Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company. Click here to learn more about our Benefits (https://www.axa.com.hk/en/benefits) , Culture (https://www.axa.com.hk/en/culture-and-values), & Career Development (https://www.axa.com.hk/en/career-development).

Responsibilities:

• Ensure the payrolls for channels are performed accurately and on timely manner
• Handle various compensation packages validation manually and independently
• Calculate and review compensation adjustments
• Respond to distributors' and IRD enquiries
• Perform annual taxation filling
• Work closely and liaise with various departments on cases handling
• Update various system records & handle all administrative matters regarding the departure of consultants including the final payment & outstanding debt
• Provide supports and perform User Acceptance Test (UAT) on the system enhancements and changes
• Support ad hoc projects and assignments

Qualifications:

• Associate Degree / Higher Diploma holder in Business, Accounting, Mathematics or any equivalent disciplines
• At least 2 years of relevant experience in distribution channel(s) support in insurance industry preferably in compensation or payroll management; Candidate with less experience / Fresh Grad will be considered as Assistant Officer
• Proficiency in MS Office applications (Excel, Word, PowerPoint and Chinese Word Processing)
• Good customer services experience
• Good analytical, strong self-initiative, flexible, responsible and able to work under pressure
• Good problem-solving abilities
• Good command of both spoken & written English & Chinese
• Knowledge of the AS400 system is an advantage