Company Description

Wellbase Industrial Limited is a leading housewares manufacturing company with factories based in China and our corporate headquarters located in Hong Kong. With a specialization in producing high-quality housewares products for clients worldwide, we are currently seeking a Sales Operations Assistant to join our Hong Kong office and provide vital support to our sales team.

Role Description

As a Sales Operations Assistant, you will be responsible for managing the end-to-end process of manufacturing orders. This includes efficiently processing and coordinating client orders with our factories in China, as well as performing accurate and timely data entry tasks to maintain records and databases. You will work closely with the sales and production teams to ensure timely order delivery and provide excellent customer service. Additionally, you will proactively communicate with clients regarding order status and shipment details, and promptly resolve any issues related to orders or deliveries.

Responsibilities

• Efficiently process and manage client orders
• Coordinate order fulfillment with our manufacturing facilities in China
• Perform accurate and timely data entry tasks, maintaining records and databases
• Collaborate closely with the sales and production teams to ensure timely order delivery and provide excellent customer service
• Proactively communicate with clients regarding order status and shipment details
• Resolve any issues related to orders or deliveries promptly and effectively

Qualifications

• Proficient in reading and writing English and the ability to understand Mandarin
• Strong interpersonal and communication skills
• Minimum of 1 year of experience in sales operations or order follow-up within the manufacturing industry
• Excellent organizational and time management abilities
• Capable of working independently as well as part of a team
• Experience with ERP systems and data entry tasks is highly desirable

Benefits:

• 5-day work week
• Medical benefits
• Lunch incentives
• 13 months' pay per year, plus performance-based bonus

If you meet the requirements outlined above and are interested in this position, please submit your resume and cover letter for our review. We eagerly await your application and the opportunity to work together.

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