Job Description

Founded in 2017, Resolve Foundation is an award-winning section 88 charity dedicated to empowering changemakers. Our vision is to create a Hong Kong where everyone belongs & upholds inclusion. Despite being a global city, 1 in 8 people in Hong Kong report experiencing discrimination (EOC, 2021). Through our programs, we amplify marginalized voices, empower diverse changemakers and build intersectional communities to elevate our collective social impact.

As a Marketing and Communications Associate , your work will make a tangible difference in expanding our organization's reach and fostering a culture of inclusion. Your creativity will shape narratives that resonate and inspire positive social change. This is an exciting opportunity for someone who is looking to kickstart a career to work in marketing and communications within a local NGO that values work-life balance and offers opportunities for professional development. You will collaborate closely with the Communications & Outreach Manager, splitting your time evenly between supporting Resolve's overall storytelling efforts and creating compelling content for our new schools program on promoting inclusive campuses.

Your Role

• Create and translate content (mainly Chinese & English) for marketing campaigns
• Assist with the creation of communications materials for Resolve’s new schools program to reach different stakeholders such as students, educators, volunteers, and other partners
• Expected to support with delivery of events and activities, with a focus on the school program
• Support content writing, design and translation for various channels, including website, newsletters, and reports
• Conduct regular website audits to identify areas for improvement, such as SEO, user experience, and performance
• Maintain and manage Resolve’s digital accounts to monitor and report on comments, and timely follow up on DMs
• Liaise with community members to gather materials for communications and social media content for better storytelling and key messages
• Track and analyze social media metrics and provide regular reports on effectiveness
• Assist in the maintenance and archiving of Resolve’s key communications assets for the team

Qualifications and Skills

• Bachelor’s degree in related field, such as marketing, communications, education, social sciences
• Good communication skills with a high-attention to detail
• Fluent in spoken and written English and Cantonese
• A great sense of creativity and aesthetic
• A passion for nonprofits, education sector and social impact
• A willingness to learn, energetic, proactive nature
• Some skills in curating social media and content management systems, ideally including Squarespace, Canva
• Proficiency in photography/videography and editing and design software is a plus
• Experience in planning events would be beneficial
• Facilitation experience or willingness to learn is a plus
• Authorized to work in Hong Kong

Location
Sheung Wan, Hong Kong

Benefits

• 20 days of Annual Leave (increase in later years)
• Flexible working from home policy, with expectation to be in office 3 days a week
• Health and dental insurance
• Frequent opportunities for training and career development
• Subsidies for required Sexual Conviction Record Check

Salary
HK$15,000-$16,000 pcm depending on experience. Immediate availability preferred & ideally starting in May. Shortlisted candidates will be contacted on a rolling basis.

Equal opportunities
Resolve is proud to be a signatory of the Racial Diversity & Inclusion Charter of the Equal Opportunities Commission. We value diverse backgrounds and this position is open to people of any race, ethnicity, gender, age, disability, religion, or belief. Indeed we proactively welcome such candidates to apply.

How to apply
Please send your CV and cover letter with the subject line “Marketing and Communications Associate” by 17 April 2025 by clicking Apply Now .

Candidates selected for screening call will be notified within two weeks of the application deadline. We appreciate all applications, but due to limited capacity, we may not be able to respond to all applications.

About Resolve Foundation
With our signature Fellowship Program, Opportunity Fund, school program Stand By Me, as well as public education and corporate engagement, we promote inclusion through leadership development, interactive learning and a network of resources. Resolve’s network includes 110+ Fellows, 7 rounds of seed grants, dozens of mentors and hundreds of inclusion champions. This spring, we will launch our 2025-2027 Strategic Plan, charting an ambitious path to advancing inclusion in Hong Kong.

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